LACC Operations Manager

ASM Global•Los Angeles, CA

1d•$95,000 - $105,000•Onsite

About The Position

The Operations Manager manages building engineering and maintenance at the Los Angeles Convention Center under the direction of the Building Superintendent. The role leads union engineering and maintenance teams and combines personnel management with hands-on technical troubleshooting. It owns the preventive and predictive maintenance program, directs daily work through MicroMain, and coordinates engineering and trades coverage to keep building systems safe and reliable during events and daily operations. The position oversees building systems including HVAC, chillers, boilers, cooling towers, building automation and management systems, electrical distribution, generators and automatic transfer switches, plumbing, domestic water, pumps, compressed air, fire/life-safety interfaces, and central plant equipment. It coordinates elevator and escalator service with qualified vendors, supports event engineering and emergency response, manages contractors and maintenance resources, and contributes to budgets, sustainability, quality assurance, and disaster preparedness. The role reports to the Building Superintendent and is onsite, requiring in-person collaboration and event coverage from start to finish. Variable schedules may include late hours, early mornings, extended hours, holidays, and weekends. Travel is listed as 10%.

Requirements

High school diploma or equivalent.
At least five years of progressively responsible, hands-on experience as a Building Engineer or in a similar position.
At least five years of building operations, engineering, or similar experience in a convention center, stadium, arena, hotel, or comparable large commercial, hospital, campus, or high-rise facility.
Three to five years of lead, supervisory, or management experience, including the ability to lead union team members and apply collective bargaining agreements and work rules.
Working knowledge of the building systems described in the posting, with demonstrated ability to troubleshoot failures, plan maintenance, interpret equipment performance, and direct safe repairs.
Ability to manage CMMS and maintenance records; use MicroMain, Microsoft Office, and Windows-based computers; and read floor plans, blueprints, schematics, equipment manuals, and related technical documents.
Sound judgment under pressure, clear written and verbal communication, and ability to prioritize competing maintenance and event needs, manage budgets, and protect confidential information.
Valid California driver’s license.
Reliable transportation.
Ability to work required variable schedules, including late hours, early mornings, extended hours, holidays, and weekends.
Physical ability to sit, stand, walk, reach, communicate, and frequently use tools, equipment, keyboard, computer, or tablet for extended periods; occasionally lift, push, pull, and move up to 50 pounds or more.
Required vision abilities include close, distance, and color vision, peripheral vision, and depth perception.

Responsibilities

Supervise, coach, train, and develop Building Engineers and assigned maintenance trades; establish work expectations and conduct daily tailgate meetings.
Manage schedules, overtime assignments, attendance, evaluations, coaching, discipline, training, and promotion processes within delegated authority; recommend hiring and termination actions and coordinate personnel matters with Human Resources.
Apply collective bargaining agreements, seniority provisions, overtime procedures, trade jurisdiction, and union work rules when assigning and supervising work.
Develop, manage, and improve preventive and predictive maintenance programs, including equipment-specific tasks, frequencies, shutdown planning, staffing, tools, parts, and contractor support.
Manage MicroMain work orders, prioritization, scheduling, data quality, backlog, labor tracking, completion reporting, equipment records, and maintenance documentation; inspect completed work and monitor performance indicators.
Maintain critical spare parts and provide lifecycle, repair-versus-replacement, and capital-planning recommendations.
Oversee building systems and provide technical direction and troubleshooting support during failures and emergencies; confirm repairs restore safe operation.
Review event requirements, attend assigned planning meetings, schedule engineering coverage, coordinate temperature and utility needs, and plan maintenance around events.
Communicate with Event Management and respond to building issues affecting clients, attendees, and staff before, during, and after events.
Enforce safety procedures and applicable LACC safety programs and Cal/OSHA requirements; conduct or ensure hazard reviews and training, stop unsafe work, and track incident and deficiency corrective actions.
Coordinate building-system inspections, permit applications and renewals, and maintenance compliance documentation.
Lead engineering emergency response, directing safe isolation, assessment, stabilization, and restoration in coordination with Security, Operations leadership, and emergency responders; document responses and support follow-up reviews.
Manage building-system contractors, including scope and proposal review, access and shutdown coordination, safe-work monitoring, work inspections, and collection of manuals, warranties, training, and closeout records.
Support capital projects and transition new or modified equipment into MicroMain and maintenance programs.
Assist with operating and capital budgets; monitor maintenance spending and overtime, prepare purchase requests, evaluate vendor quotes, and control inventory and spare parts within purchasing authority.
Recommend cost-effective repairs and improvements while protecting safety, reliability, and event readiness; support energy efficiency, sustainability, quality assurance, and disaster preparedness programs.
Perform other duties and building projects assigned by the Building Superintendent, VP of Operations, or designee.