OPERATIONS MANAGER (EVS) 1st Shift - Washington D.C.
About The Position
Crothall Healthcare is hiring an Operations Manager for its Environmental Services (EVS) department in Washington, D.C. The role assists in directing and overseeing the department’s support-services operations, coordinates frontline associates, and serves as a liaison between administration and unit departments to provide a high level of service. The Operations Manager establishes and reviews staff standards and procedures, plans staffing and work schedules, supports hiring and training, and supervises housekeeping staff. The position also conducts inspections and monthly reporting, provides ongoing staff education, communicates with staff and other departments, and coordinates contracted services such as pest control, window cleaning, waste services, document destruction, and recycling.
Requirements
- At least 4 years of support services, military, housekeeping, and/or facilities maintenance experience.
- At least 1 year of supervisory experience in a support-services-related field with high customer or client contact.
- Ability to communicate effectively in writing and oral presentations.
- Ability to multitask and establish priorities.
- Ability to maintain organization in a changing and stressful environment.
- Initiative, responsibility, flexibility, and leadership.
- Thorough knowledge of contract administration and office procedures.
- Proficiency with computers and Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and the internet.
Responsibilities
- Establish and annually review standards and work procedures for staff.
- Plan work and staffing schedules and areas of work to ensure adequate services are provided.
- Assist with interviewing, hiring, and training new associates.
- Orient, develop, and supervise supervisory and housekeeping staff.
- Conduct regular inspections and make recommendations to the facility.
- Prepare monthly reports on goals, accomplishments, and future plans.
- Provide staff education and continuous training.
- Communicate with staff, administration, and other departments.
- Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- Life insurance
- Disability insurance
- Retirement plan
- Flexible Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
- Potential paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
