OPERATIONS MANAGER (EVS) 1st Shift - Washington D.C.

Compass Group•Washington, DC

1d•$50,000 - $55,000

About The Position

Crothall Healthcare is hiring an Operations Manager to assist in directing and overseeing the department’s support-services operations. The role coordinates frontline associates and serves as a liaison between administration and unit departments, with the goal of providing the highest possible level of service. The position is based in Washington, D.C., and is listed for the first shift. The Operations Manager establishes and annually reviews staff standards and work procedures; plans staffing schedules and work areas; assists with hiring, interviewing, and training; and orients, develops, and supervises supervisory and housekeeping staff. The role also conducts inspections, recommends improvements to the facility, reports monthly on goals and accomplishments, provides ongoing staff education, communicates with staff and departments, and coordinates outside services such as pest control, window cleaning, medical and solid-waste services, document destruction, and recycling. Crothall provides healthcare support services and is part of Compass Group USA. The employer describes a range of associate benefits, including medical, dental, vision, life and disability insurance, retirement, flexible time off, and other programs. Applications are accepted on an ongoing basis.

Requirements

Four years of support services, military, housekeeping, and/or facilities maintenance experience.
At least one year of supervisory experience in a support-service-related field with high customer/client contact.
Ability to communicate effectively in writing and oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and the internet.
Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

Establish and annually review standards and work procedures for all staff.
Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Conduct monthly reporting of goals, accomplishments, and future plans.
Provide staff education and continuous training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid-waste services, document destruction, and recycling.