Operations Manager

ACE Hardware•La Crosse, WI

1d•$88,400 - $110,700•Onsite

About The Position

Ace Hardware Corporation is a retailer-owned cooperative of more than 5,000 independent Ace stores in all 50 states, and 70 countries, with 14 distribution centers throughout North America. Ace’s distribution network is one of the cornerstones of the corporation’s success. By utilizing advanced technology and an integrated team approach at our distributions centers nationwide, we’re able to consistently deliver one of the highest service levels in the industry to our retailers. This commitment to excellence carries through to each employee at our distribution centers. Ace is a place for you to have a long-term career you can be truly proud of with competitive pay, promotional opportunities, and comprehensive benefits for you and your family. Ace Hardware Distribution Centers are where team players collaborate to support amazing retailers be the most helpful hardware stores on the planet. We have an opportunity for an Operations Manager at our distribution center in La Crosse, WI. As an Operations Manager, you will be responsible for directing both inbound and outbound operational departments and exempt staff to maximize safety, quality, productivity and employee relations for our team. The Operations Manager role is essential in executing Ace’s operational initiatives while fostering a collaborative team environment in a service-oriented culture.

Requirements

Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.
5+ years in a senior operational role, preferably in distribution.
Strong interpersonal skills.
Communication skills, both verbal and written.
Proficient in Word, Excel and Outlook.
Ability and willingness to work non-traditional shifts and hours.

Nice To Haves

Bachelor’s Degree in a related field preferred, but not required.

Responsibilities

Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
Ensure a safe work environment for all team members.
Be part of a positive work environment which enhances high level performance.
Establish and implement departmental policies, goals, objectives and procedures, conferring with senior leadership, staff members and others within the organization as necessary.
Oversee activities directly related to warehouse operations utilizing Lean tools and methodologies.
Review financial statements and reports, as well as other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement.
Determine staffing requirements, along with conducting and/or overseeing the interview process. Make hiring decisions and oversee training of new employees.
Provide guidance and direction to subordinates, including setting performance standards, monitoring performance and creating development opportunities.
Actively pursue succession planning for self and direct reports.
Flexible to deal with issues that arise outside of normal business hours.
Other duties as assigned.

Benefits

Comprehensive health coverage and life benefits along with prescription drug, dental, vision and flexible spending accounts
Generous 401(k) Savings and Retirement Plan which includes a company match, and other company contributions
Tuition reimbursement program
Generous merchandise discount program
Business casual dress every day!
Semi-Monthly Pay
Incentive opportunities, based on role/grade level
18 days of vacation immediately available (prorated in the first year) and up to 9 paid holidays depending on the month of hire
Comprehensive health coverage (medical, dental, vision and disability – up to 26 weeks short-term disability and long-term disability) & life insurance benefits for you and your dependents
Generous 401(k) retirement savings plan with a fully vested matching contribution for the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met).
On-site classes, facilitator-led courses, and a generous tuition assistance program
Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more
Employee Assistance Program (EAP) – access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events
Birth/Adoption bonding paid time off
Adoption cost reimbursement
Identity theft protection