Operations Manager- Clinic Setting

Action Behavior Centers•Colleyville, TX

18d•$65,000 - $85,000•Onsite

About The Position

The Operations Manager leads the overall operations of an ABC facility, creating a supportive work environment for the team and demonstrating strong ownership of the location’s financial performance, safety, and compliance. The role is focused on transforming the lives of children with autism and the clinicians who support them. The Operations Manager tracks clinic KPIs, budgets, and team performance; builds connections with families and guides them through onboarding; leads and develops a team of 25–50 teammates; and partners with clinical and department leaders to support operational quality and clinical outcomes.

Requirements

At least 6 years of people management experience leading a large team of professionals across multiple sites and/or in district management.
A bachelor’s or master’s degree is preferred, or considerable people management experience is required.
High emotional intelligence when working with children with developmental delays and their families.
Strong, professional communication with department leaders.
Ability to provide an excellent experience for teammates and families and to respond decisively to urgent situations.
Ability to perform the listed physical activities, lift or move up to 50 pounds, and maintain near and far visual acuity.
Must be physically present at the assigned job location and able to properly wear necessary PPE.
Ability to hear, understand, and distinguish speech or other sounds.
Ability to make independent decisions and evaluate consequences.
Ability to perform essential functions safely and meet applicable productivity standards and regular, punctual attendance requirements.

Nice To Haves

Bachelor’s or master’s degree.

Responsibilities

Track monthly KPIs, clinic budgets, and team performance.
Establish strong connections with families and provide education and guidance throughout onboarding.
Attract, engage, and retain a team of 25–50 teammates who deliver clinical excellence.
Conduct performance evaluations, corrective actions, and development plans.
Plan monthly and quarterly team events and celebrations.
Partner with the Clinic Admissions Associate, Clinical Director, and department leaders on operations quality.

Benefits

Base salary of $65,000–$85,000 per year.
Potential bonuses of up to $18,000, paid monthly and quarterly.
Career growth pathways from Operations Manager to Senior Operations Manager, Group Operations Manager, Regional Director of Operations, and Senior Regional Director of Operations.
Professional development through the Badge Up Program, Regional Workshops, Annual Leadership Summit, and Initial Training Cohorts in Austin, Texas.
10 days of PTO, 10 paid holidays, and 2 flex days, with additional time based on tenure.
Employer contributions toward student loan repayment.
Maternity/paternity award of up to $3,000 and childcare FSA options.
DoorDash Pass, team happy hours, and a regional Night of Honors.
Up to $600 in student loan repayment options and tuition discounts.
90% health insurance coverage for ABC teammates.
401(k) retirement plan with 2% company matching and 100% vesting.