OPERATIONS MANAGER (EVS) 3rd Shift - Washington DC

Compass Group•Washington, DC

3d•$50,000 - $55,000

About The Position

Crothall Healthcare is seeking an Operations Manager to assist in directing and overseeing the department’s support-services operations. The manager coordinates frontline associates and serves as a liaison between administration and unit departments, providing a high level of service. The position is listed as 3rd shift in Washington, DC. Responsibilities include establishing and reviewing staff standards and work procedures, planning schedules and work areas to ensure adequate service, supporting hiring and training, and orienting and supervising supervisory and housekeeping staff. The manager also conducts inspections, reports on goals and plans, provides ongoing staff education, communicates with staff and departments, and coordinates outside services.

Requirements

Four years of support services, military, housekeeping, and/or facilities maintenance experience.
At least one year of supervisory experience in a support-service-related field with high customer or client contact.
Ability to communicate effectively in writing and oral presentations.
Ability to multitask and establish priorities.
Ability to maintain organization in a changing and stressful environment.
Initiative, responsibility, flexibility, and leadership.
Thorough knowledge of contract administration and office procedures.
Proficient computer skills and knowledge of Microsoft Office products, including Word, Excel, PowerPoint, and Outlook, and the internet.

Responsibilities

Establish and annually review standards and work procedures for all staff.
Plan work and staffing schedules and areas of work to ensure adequate services are rendered.
Assist with interviewing, hiring, and training new associates.
Orient, develop, and supervise supervisory and housekeeping staff.
Conduct regular inspections and make recommendations to the facility.
Provide monthly reports on goals, accomplishments, and future plans.
Provide staff education and continuous training.
Communicate with staff, administration, and other departments.
Coordinate outside services, including pest control, window cleaning, medical and solid waste, document destruction, and recycling.