ABQ Operations Manager - Fueling

Swissport International AG • Albuquerque, NM

3d

About The Position

The Operations Manager is responsible for the day-to-day safe and efficient operation of into-plane and GSE fueling operations. The role includes activity scheduling, manpower planning, fuel quality audits, budgeting and forecasting, and performance management. The manager ensures customer service standards are met and contract services are performed, while overseeing operational efficiency and economy through subordinate staff.

The role enforces company safety and health policies and ensures compliance with applicable aviation, government, airport authority, and company rules and regulations. The manager works with customers, airport authorities, governmental representatives, and branch administrative personnel, and monitors operational, staffing, service, and financial performance.

Requirements

• At least eight years of into-plane experience.
• At least five years of experience in a management role.
• Strong organizational skills and attention to detail.
• Ability to read, analyze, and interpret business periodicals, technical or operating procedures, government regulations, safety rules, operating and maintenance instructions, and procedure manuals.
• Ability to solve practical problems and deal with a variety of abstract and concrete variables.
• Valid driver's license.
• Excellent oral and written communication skills.
• Thorough knowledge and work experience with Microsoft Office programs, including Word, Excel, and PowerPoint.

Nice To Haves

• College-level degree preferred.

Responsibilities

• Maintain a safe and efficient operation through subordinate staff to support operational efficiency and economy.
• Ensure customer standards are met and contract services are performed.
• Enforce company safety and health policies.
• Ensure compliance with FAA, TSA, IATA, ATA, U.S. Customs, airport authority, and company rules and regulations.
• Ensure compliance with ATA 103 Fuel Quality Control Specification, NFPA 407, and FAR Part 139.321.
• Monitor time and attendance tracking through subordinate staff and manage staffing to reduce dependence on overtime.
• Liaise regularly with customers, airport authority representatives, and governmental agency representatives.
• Coach and counsel employees, and discipline employees who violate company policy.
• Review activity, operating, and sales reports with branch administrative personnel to assess service adequacy and determine necessary changes.
• Achieve location, employee, and aircraft incident/accident KPIs.
• Achieve location on-time performance KPIs.
• Achieve location financial performance KPIs.

Benefits

• 401(k) with company match
• Dental insurance
• Health insurance
• Life insurance
• Paid vacation time
• Sick time
• Company-paid holidays
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed