Fueling Ramp Manager (DTW)

FSM Group LLC•Romulus, MI

21h

About The Position

The Fueling Ramp Manager directs and coordinates daily aircraft fueling and defueling operations to ensure safe, efficient, and timely service for airlines and customers. The role uses flight schedules and real-time operational information to prioritize fueling activities, plan personnel assignments, and coordinate equipment and other operational resources. The manager oversees Fueling Department employees, including scheduling, training, and performance management, and ensures compliance with company policies, safety procedures, and applicable regulatory requirements. The position also investigates workplace incidents, documents findings, and implements or recommends corrective and preventive measures. The work requires previous aircraft fueling experience in an airport, military, or comparable aviation environment; knowledge of aviation fueling safety; and the ability to lead a team in a safety-focused operational setting. The position involves sustained physical effort and outdoor work in potentially hazardous airport environments, including exposure to changing weather, noise, fumes, hazardous materials, moving mechanical parts, high-voltage equipment, and high-pressure systems. This is described as a career opportunity with potential for growth.

Requirements

Must be at least 18 years of age.
Possess and maintain a valid U.S. driver's license with an acceptable motor vehicle record under company standards.
Be legally authorized to work in the United States.
Maintain reliable transportation to and from the assigned work location.
Be able to work a flexible schedule, including nights, weekends, holidays, and overtime as operational needs require.
Maintain regular and reliable attendance.
Successfully complete a pre-employment drug screening and applicable background checks, including federal fingerprinting, as required.
Be able to access all airport areas necessary for the job, including secured areas, in compliance with airport and federal regulations.
Be able to obtain and maintain any required government security clearance; employment is contingent upon completing applicable checks and clearance requirements.
Have previous experience performing aircraft fueling operations in an airport, military, or comparable aviation environment.
Have knowledge of aviation fueling safety standards and procedures.
Be able to train, coach, lead, and motivate team members and represent the organization professionally with customers and airport stakeholders.
Have knowledge of industry standards, regulatory requirements, and operational best practices related to fuel operations.
Have demonstrated ability to lead, guide, and develop team members in a safety-focused operational environment.
Demonstrate problem-solving skills and the ability to address routine operational challenges.
Be able to read and interpret safety rules, operating instructions, maintenance guidelines, and procedural manuals.
Communicate effectively in English as needed for job duties and safe airport operations, including emergencies.
Be able to interpret and carry out written, verbal, or diagram-based instructions.
Be proficient with computer systems and common workplace software, including Microsoft Office, data-entry, and operational-reporting systems.
Be able to apply company standards consistently while fostering a respectful and productive work environment.
Be able to climb stairs and ladders with 50 or more steps and work at heights of 50 feet or more, including in high or precarious places.
Be able to enter and exit vehicles of varying sizes and heights and drive and operate vehicles and equipment of various sizes, including automated lifts up to 26 feet.
Frequently lift and carry up to 30 pounds overhead and occasionally lift up to 70 pounds to waist level.
Be able to shovel materials such as snow, sand, dirt, gravel, or rocks as needed.
Be able to sit, stand, walk, bend, squat, kneel, crawl, twist, climb, and balance for extended periods; perform repetitive movements and sustain awkward or physically demanding positions.
Be able to climb and stand on step ladders while performing overhead tasks such as connecting fueling hoses.
Use hands and fingers to handle, feel, grip, and operate tools, equipment, and controls.
Hear and respond to verbal instructions, environmental sounds, and audible alarms.
Meet the described vision capabilities: close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work outdoors in all weather conditions, including extreme heat, cold, rain, snow, and wind, and tolerate exposure to moderate or high noise, fumes, airborne particles, hazardous substances, materials, or waste, moving mechanical parts, high-voltage equipment, and high-pressure hydraulic and pneumatic systems.

Responsibilities

Direct and coordinate daily fueling and defueling activities to provide safe, efficient, and timely service.
Review flight schedules and real-time operational information to plan and prioritize fueling activities.
Coordinate personnel assignments, equipment availability, and operational resources for scheduled and unscheduled operations.
Supervise Fueling Department personnel by assigning work, preparing schedules, providing training, monitoring performance, addressing concerns, and ensuring completion of required company training.
Apply company policies, procedures, and performance standards consistently when addressing employee and operational matters.
Coordinate with aircraft and airline representatives, fueling personnel, and other operational personnel about flight information, service requirements, and operational changes.
Investigate workplace accidents and incidents, document findings, identify contributing factors, and recommend or implement corrective and preventive actions.
Monitor operations for compliance with company safety procedures, applicable regulations, and operational requirements.
Perform additional duties as assigned to meet business and operational needs.