Assistant Manager - Starbucks DTW Airport
About The Position
The Assistant Manager supports the General Manager in leading store operations, developing high-performing teams, and delivering exceptional customer experiences. This role is suited to a passionate, results-driven leader who thrives in a fast-paced environment, values teamwork, and is committed to coaching and developing others. The Assistant Manager helps create a welcoming culture, drive operational excellence, and provide customers with a positive Starbucks experience. The job description also refers to the position as an Assistant General Manager and describes restaurant-management duties, including overseeing daily operations, managing inventory and food quality, supporting financial performance, developing staff, and maintaining compliance with applicable regulations and company policies.
Requirements
- Proven management experience in the restaurant or hospitality industry.
- Strong leadership skills and the ability to inspire and motivate a diverse team.
- Exceptional organizational and multitasking abilities.
- In-depth knowledge of food safety and sanitation standards.
- Financial acumen and experience in budget management.
- Excellent interpersonal and communication skills.
- Passion for craft beer and dedication to providing an exceptional dining experience.
Nice To Haves
- Experience working in a unionized environment.
Responsibilities
- Assist the General Manager in leading, motivating, and developing restaurant staff while supporting a positive work environment and exceptional customer service.
- Oversee daily restaurant operations, including inventory, food quality, and compliance with safety and sanitation standards during the shift.
- Assist with managing the restaurant budget, controlling costs, maximizing profitability, and achieving revenue targets.
- Monitor and improve service quality, respond to customer feedback, and resolve customer issues promptly.
- Recruit, train, and develop employees, fostering a culture of growth and excellence.
- Ensure compliance with local, state, and federal regulations and company policies.
Benefits
- Competitive salary and monthly bonuses.
- Robust benefits package.
- 401(k) retirement plan with company match.
- Career growth opportunities within a well-established brand.
- Discounts on food and beverages.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
