Operations Manager

Foundation Building Materials • Urbandale, IA

3d • $65,000 - $75,000

About The Position

Foundation Building Materials (FBM) is a construction materials distribution company serving commercial and residential construction markets in the United States and Canada. Together with Unified Door & Hardware Group (UDHG), it provides construction and architectural products and services. The company’s 8,000+ Team Members are focused on operational excellence, innovation, and employee development.

The Operations Manager leads daily branch operations, supporting safe, efficient performance and business results. This hands-on role oversees operational efficiency, warehousing, transportation, customer service, facility and resource management, compliance, and continuous improvement. The position also maintains customer and vendor relationships, evaluates technology to improve operations, and protects confidential business information. The role reports to the Branch Manager and is full-time.

Requirements

• Knowledge of construction materials and product distribution.
• Bachelor’s degree in Management or a related field, or equivalent experience.
• Minimum of 2+ years of management experience.
• Strong communication and interpersonal skills.
• Ability to lead, motivate, and develop high-performing teams.
• Proficiency in Microsoft Office products.

Nice To Haves

• Experience in the building materials industry.

Responsibilities

• Direct and coordinate overall operations to ensure maximum efficiency and cost-effectiveness.
• Plan, develop, and implement operational policies for warehousing, transportation, and customer service.
• Design and manage dispatch systems to improve logistics and workflow.
• Implement operational changes and continuous improvement initiatives.
• Monitor and manage operating budgets for warehouse, manufacturing, and transportation functions.
• Ensure trucking operations comply with Department of Transportation (DOT) regulations.
• Oversee warehouse conditions, equipment, and storage utilization.
• Coordinate with purchasing and receiving teams to ensure accurate and timely product arrivals.
• Communicate with vendors regarding missing materials, backorders, and delivery challenges.
• Ensure delivery of high-quality products and services to customers.
• Develop and maintain relationships with new and existing customers.
• Represent the company professionally in customer and vendor interactions.
• Research and implement technologies to enhance operational efficiency and competitiveness.
• Maintain confidentiality of sensitive business information, including personnel, pricing, customer data, and distribution methods.
• Perform other duties as assigned to support branch and corporate objectives.

Benefits

• Medical, dental, and vision plans.
• Health Savings Account (HSA) and Flexible Spending Account (FSA).
• Company-provided basic life and Accidental Death & Dismemberment (AD&D) insurance.
• Voluntary life and Accidental Death & Dismemberment (AD&D) insurance.
• Critical illness, hospital indemnity, and accident coverage.
• Legal insurance plan.
• Paid Time Off (PTO) and paid company holidays.
• 401(k) plan with company match.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager