Operations Manager - Operations Group

Huntington National Bank • Detroit, MI

3d • Onsite

About The Position

The Operations Manager - Operations Group is responsible for managing all operations activities for a specified industry grouping or major geographic region, managing through supervisors and/or subordinate managers. The role establishes strategic plans that support corporate goals and objectives, implements policies and procedures to improve efficiency and ensure compliance with corporate and regulatory requirements, and provides direction on the development of policies, procedures, and technology. The manager also prepares, monitors, controls, and reports on the group or region’s fiscal and production performance, and performs other duties as assigned.

Requirements

• Bachelor’s degree or equivalent work experience.
• 10+ years’ experience in a financial services leadership position.

Nice To Haves

• Experience in operations.
• Experience managing teams, processes, and programs.
• Proven ability to lead continuous improvement efforts to maximize efficiencies and identify and correct process deficiencies.
• Excellent project management skills; ability to stay organized, detail oriented, and work well under deadlines.
• Proven leadership and mentoring capabilities, including helping promote a culture that encourages top performance and high morale.
• Ability to form strong relationships with internal and external partners.
• Ability to thrive in a collaborative, team-oriented environment.
• Problem-solving skills and ability to handle complex issues.
• Ability to multitask and meet tight deadlines.
• Excellent verbal and written communication skills, including ability to communicate issues and concerns effectively to various levels within Huntington, including executive management.
• Experience managing a budget.
• Strong PC and internet skills.

Responsibilities

• Establish long- and short-term strategic plans for the group or region in support of corporate goals and objectives.
• Implement policies and procedures to improve group or regional efficiency and ensure compliance with corporate and regulatory requirements.
• Provide direction in establishing new policies, procedures, and technology.
• Prepare, monitor, control, and report on the group or region’s fiscal and production performance.
• Manage operations activities through supervisors and/or subordinate managers.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager