Operations Manager - Operations Group

Huntington National Bank•Bloomfield Hills, MI
•Onsite

About The Position

The Operations Manager - Operations Group is responsible for managing all operations activities for a specified industry grouping or major geographic region. The role manages through supervisors and/or subordinate managers and supports corporate goals and objectives by setting strategic plans, improving efficiency and compliance, and monitoring fiscal and production performance.

Requirements

  • Bachelor’s degree or equivalent work experience.
  • 10+ years’ experience in a financial services leadership position.

Nice To Haves

  • Experience in operations.
  • Experience managing teams, processes, and programs.
  • Proven ability to lead continuous improvement efforts to maximize efficiencies and identify and correct process deficiencies.
  • Excellent project management skills; organized, detail-oriented, and able to work well under deadlines.
  • Proven leadership and mentoring capabilities, including promoting a culture that encourages top performance and high morale.
  • Ability to form strong relationships with internal and external partners.
  • Ability to thrive in a collaborative, team-oriented environment.
  • Problem-solving skills and ability to handle complex issues.
  • Ability to multitask and meet tight deadlines.
  • Excellent verbal and written communication skills, including effectively communicating issues and concerns to various levels within Huntington, including executive management.
  • Experience managing a budget.
  • Strong PC and internet skills.

Responsibilities

  • Establish long- and short-term strategic plans for the group or region in support of corporate goals and objectives.
  • Implement policies and procedures to improve group or regional efficiency and ensure compliance with corporate and regulatory requirements.
  • Provide direction in establishing new policies, procedures, and technology.
  • Prepare, monitor, control, and report on the group or region's fiscal and production performance.
  • Perform other duties as assigned.
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