Operations Manager - BOSS Store, Columbus Circle

HUGO BOSS Retail, Inc.•New York, NY

72d•$30 - $37

About The Position

The Operations Manager conveys a positive impression of HUGO BOSS by delivering an exceptional shopping experience, showcasing the brand through merchandise presentations, and executing operational strategies that support positive operating profits. The role oversees daily store operations, including maintenance, inventory, logistics, loss prevention, receiving and back-room functions, and operational systems. It also implements company initiatives, supports store management on health and safety, and helps ensure that local regulations and HUGO BOSS standards are followed.

Requirements

2–3 years of Operations Management experience.
Effective time-management skills and a proven ability to execute multiple tasks simultaneously.
Ability to work with retail operating systems, PCs, and scanning equipment.
Strong business acumen, communication, and interpersonal skills.

Nice To Haves

Bachelor’s degree or equivalent experience preferred.

Responsibilities

Use effective communication to provide exceptional customer service, drive business with the merchant group, and solve problems.
Oversee daily retail operations, including store maintenance, inventory, logistics, and loss prevention.
Execute company initiatives and strategy at the retail level.
Work with visual merchandising and contractors to obtain fixtures and materials for projects.
Work with the IT department to manage the POS and other retail-related information systems.
Manage receiving and back-room operations, inventory, merchandising, and store maintenance.
Ensure standard operating procedures are executed and policies are followed.
Build relationships with the community through personal involvement, PR events, and advertising opportunities.
Assist in implementing health and safety policy and operational procedures, using provided training and guidance to support store management.
Follow and implement local laws and regulations and HUGO BOSS health and safety standards.