Operations Manager - Armonk 3PL

Temco Logistics•Armonk, NY
•$65,000 - $75,000•Onsite

About The Position

Temco Logistics, a subsidiary of The Home Depot, is seeking a detail-oriented and proactive Operations Manager to support delivery and customer service teams at its Armonk, NY 3PL location. The role supports smooth daily operations, accurate scheduling, and high service standards in a fast-paced environment. The schedule is Tuesday through Saturday, starting at 11 a.m. and continuing until close. The position is full-time and onsite. The stated salary range is $65,000 to $75,000 per year. Temco Logistics is an equal opportunity employer. Employment decisions are based on merit, competence, performance, and business needs, without discrimination based on protected status.

Requirements

  • Transportation operations experience.
  • Routing and dispatching experience.
  • Warehouse management experience.

Responsibilities

  • Monitor daily delivery operations and resolve service exceptions.
  • Provide real-time troubleshooting support to drivers and customer service teams.
  • Train and onboard new team members.
  • Build, manage, and adjust office and driver schedules.
  • Order and maintain office supplies.
  • Prepare delivery manifests and ensure dispatch readiness.
  • Collaborate with routing and driver managers to optimize performance.
  • Review payroll and resolve discrepancies.
  • Process reschedules, cancellations, and customer service exceptions.
  • Oversee inbound and outbound logistics at 3PL locations.
  • Track recycling and waste levels and recommend operational improvements.
  • Track delivery exceptions and ensure their timely resolution.
  • Monitor compliance with check-ins, paperwork, and routing standards.
  • Review next-day delivery plans and adjust schedules as needed.
  • Submit nightly operations recap reports.
  • Attend weekly planning and operations meetings.
  • Conduct inventory checks and order supplies.
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