Operations Manager, Supply Chain - 2nd Shift

GXO Logistics•Claude, TX

About The Position

The Operations Manager, Supply Chain oversees operational areas that keep GXO’s supply chain operations running smoothly. The role supports an engaged workforce, customer loyalty, efficient operations, and the company’s continued success. The position is scheduled for the second shift, Monday through Friday, from 4:00 p.m. to 12:30 a.m. The manager communicates with customers, vendors, and team members to meet customer commitments; maintains quality objectives; guides supervisors on personnel, quality, and safety matters; and hires, trains, develops, and appraises staff. The role also recommends operational improvements, coordinates equipment maintenance, ensures records and reports are completed appropriately and on time, and enforces safe work practices and applicable workplace standards.

Requirements

At least 4 years of relevant work experience.
Experience with Microsoft Office, including Word, Excel, and Outlook, and computerized scanner equipment.
Availability to work a flexible schedule as needed, including planned and unplanned overtime, which may include weekends.
Ability to lift objects of various shapes, sizes, and weights.
Ability to stand, sit, or walk for extended periods.
Ability to reach, including above the head, bend, climb, push, pull, twist, squat, and kneel.
Ability to tolerate hot or cold warehouse environments.

Nice To Haves

Bachelor’s degree in Logistics or a related field.
4 years of managerial or supervisory experience.
Experience in an AS9100 or ISO environment.
Knowledge and experience in Lean, Six Sigma, and Continuous Process Improvement.
Experience in warehousing or Third-Party Logistics (3PL).
Ability to maintain a safe work environment by monitoring and enforcing safety procedures across all departments.
Strong problem-solving techniques and statistical analysis skills.
Availability to travel up to 20%.

Responsibilities

Communicate with customers, vendors, and team members to ensure customer commitments are met.
Understand GXO’s quality policies and establish procedures for maintaining quality objectives.
Guide supervisors on personnel, quality, and safety matters.
Hire, train, develop, and appraise staff.
Recommend programs to improve operations.
Handle equipment and coordinate maintenance needs with the maintenance team.
Ensure records are maintained appropriately and reports are completed on time.
Adhere to and enforce safe work practices and ensure warehouse compliance with OSHA and other pertinent standards and regulations.