Operations Manager II- Warehouse (Supply Chain/Logistics)

Penske•San Antonio, TX

86d

About The Position

Penske Logistics is seeking an experienced leader to provide leadership at a warehousing operation. The Operations Manager leads staff to meet customer requirements and Penske goals and objectives. The role focuses on exceeding operational goals, delivering excellent customer service, developing and executing forward-looking plans, managing resources and financial performance, and maintaining an incident-free safety culture. The manager is responsible for people leadership, warehouse operations, financial planning and performance, safety, customer experience and growth, and fleet and asset utilization. The role also collaborates with local customers, other Penske sites, the local PTL district, and equipment vendors. Other projects and tasks may be assigned by the supervisor.

Requirements

4–6 years of related functional experience.
At least 3 years of managerial or supervisory experience supervising warehouse associates in distribution center management.
High school degree or equivalent.
Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
Ability to build rapport and relationships with associates and external customers at all levels.
Effective time-management and organizational skills, including follow-up and follow-through.
Ability to manage problems, think independently, and make decisions independently.
Demonstrated ability to develop and execute an annual financial operating plan.
Ability to drive process improvement and lead change.
Ownership and responsibility for operating the site with a sense of urgency.
Strong written and oral communication, presentation, and active-listening skills.
Regular, predictable, full attendance is an essential function of the job.
Willingness to travel as necessary and work the required schedule and at the specified location.
Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
Must be able to read, communicate verbally or in writing, remember and analyze information, and understand instructions or guidelines.
Must be able to stand, walk, and sit; frequently use hands to touch, handle, and feel; reach with hands and arms; and occasionally lift or move up to 25 pounds (12 kg).
Must have close, distance, and peripheral vision, depth perception, and the ability to adjust focus.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
Recruit, hire, train, develop, and retain quality associates.
Maintain effective two-way communication and recognize team members’ contributions.
Build and maintain effective relationships with associates, customers, and supporting departments.
Meet or exceed customer performance metrics and objectives, and communicate regularly with the local customer about current and emerging needs.
Lead operational improvement efforts, including improvements to inventory accuracy and warehouse operations, and share best practices with other Penske sites.
Develop and execute the annual financial and operating plan; manage the operation to meet or exceed business plan targets.
Monitor operating metrics and the P&L, and make timely adjustments as needed.
Ensure customer billings, associate payroll, payables, intercompany charges, and other P&L activities are prepared and recorded accurately and on time.
Lead by example to promote a safety culture; develop, execute, and assess plans to reduce accidents and injuries.
Ensure associates understand their safety responsibilities, identify and correct unsafe conditions and behaviors, comply with regulatory requirements and company policies, and receive coaching through safety observations.
Identify continuous-improvement opportunities, track and record customer value, pursue profitable opportunities, and use metrics to improve customer efficiency and reduce costs.
Improve fleet and equipment utilization, maintenance availability, and fuel efficiency; contribute to equipment specifications for start-ups and renewals.
Build working relationships with the local PTL district and equipment vendors.
Complete other projects and tasks as assigned by the supervisor.