Operations Management Trainee

Avis Budget Group • Miami, FL

3d • Onsite

About The Position

The Operations Management Trainee participates in an eight-week, hands-on training program at airport locations, rotating through Sales, Logistics, and Customer Service. The program provides exposure to how operational decisions affect fleet availability, revenue, customer satisfaction, employee performance, financial results, and efficiency.

After training, the trainee transitions into a supervisory role overseeing one or more daily operations or sales functions. The role may involve leading frontline teams, supporting fleet operations, monitoring performance metrics, and ensuring service and safety standards. Ongoing mentorship and development support are provided, with opportunities to advance into Operations Manager and other leadership roles. This position requires regular onsite presence and cannot be performed remotely.

Requirements

• Recent graduate with a bachelor's degree, or an associate's degree plus at least two years of customer service experience.
• Demonstrated leadership capability, ability to work collaboratively, and ability to make independent decisions.
• Valid driver's license.
• Flexibility to work days, evenings, overnights, weekends, and holidays based on business needs.
• Willingness to work outdoors in varying weather conditions and moderate noise levels.
• Ability to lift up to 50 pounds and continuously sit, stand, bend, reach, walk, kneel, rise from and lower to a seated position, enter and exit vehicles, climb into and down from vehicles, and drive a variety of automobiles in all weather conditions.
• Regular onsite presence is required; the position cannot be performed remotely.

Nice To Haves

• One year of experience providing high-quality customer service.

Responsibilities

• Rotate through core operational functions during the eight-week training program.
• Learn how daily decisions affect fleet availability, revenue, customer satisfaction, employee performance, financial performance, and operational efficiency.
• After training, oversee one or more daily operations or sales functions in a supervisory role.
• Lead frontline teams and support fleet operations.
• Monitor performance metrics and ensure service and safety standards are met.

Benefits

• Company vehicle, including gas, insurance, and maintenance, subject to company policy.
• Paid time off.
• 401(k) retirement plan with company-matched contributions.
• Medical, dental, vision, life, and disability insurance.
• Voluntary benefits including legal assistance, identity theft protection, flexible spending account, and additional life insurance options.
• Flexible spending benefit of up to $260 for public transportation or parking expenses.
• Employee discounts, including discounted prices on Avis/Budget vehicle purchases.
• Employee Assistance Program offering counseling, financial and legal consultation, and care referrals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level