Operations Management Trainee

Ryder•West Sacramento, CA

12d•Onsite

About The Position

The Operations Management Trainee (OMT) is an 18- to 24-month structured training program designed to develop leadership and operational knowledge. Trainees collaborate with different teams to learn the business, processes, and strategies that support customer retention, operational excellence, and performance metrics. The role uses problem-solving skills to support sound business decisions and provides access to management and peer mentorship and training. Relocation within the business unit is required at the conclusion of the program. The position is based at the West Sacramento, California shop and lists hours of 9:00 a.m. to 6:30 p.m., Monday through Friday. A bachelor's degree is required. The position offers an opportunity for a recent college graduate to begin a career in transportation and logistics.

Requirements

Bachelor's degree.
Strong PC skills, including advanced proficiency with spreadsheet and word processing software.
Basic understanding of business finance, controls, and metrics.
Detail-oriented, with excellent follow-up practices.
Strong verbal and written communication skills.
Ability to instill commitment to organizational goals.
Ability to multitask, stay organized, manage time, and prioritize work effectively.
Flexibility and self-motivation to excel in a fast-paced environment.
Strong mechanical skills.
Effective interpersonal and influencing skills.
Ability to build and maintain professional relationships with peers, work groups, customers, and supervisors.
Ability to work independently and as part of a team.
Willingness to relocate within the business unit after completing the training program.

Nice To Haves

One or more years of customer service experience involving issue resolution.

Responsibilities

Manage customer relationship activities through quality customer interactions, proactive customer management, issue resolution, and attention to customer satisfaction.
Coordinate with the rental department to maximize utilization without compromising lease customers.
Partner with Sales staff on customer calls to pursue new business and improve customer satisfaction.
Manage running costs and maintenance overheads, ensuring policies and processes are followed to optimize costs.
Coordinate with Maintenance, Asset Management, Sales, and Marketing to support customer satisfaction.
Ensure accurate preventive maintenance scheduling and follow-up, breakdown handling, and vehicle status updates.
Oversee Technician work planning to support efficiency, training, and flexibility.
Relocate within the business unit at the conclusion of the training program.
Perform other duties as assigned.

Benefits

401(k) savings plan with company match.
Discounted stock purchase options.
Performance-based annual cost-of-living increases.
Comprehensive training and continued professional development.
Regional and local Ryder resources for guidance and support.
12 weeks of paid maternity leave.
Additional paid time off day for military veterans.
Medical, prescription, dental, vision, life, and disability insurance options.
Paid time off for vacation, illness, bereavement, family leave, and parental leave.
Potential eligibility for an annual bonus, commission, and/or long-term incentive plan, depending on position level or type.