Operations Management Trainee
About The Position
The Operations Management Trainee participates in an eight-week, hands-on training program at airport locations, rotating through Sales, Logistics, and Customer Service. The program develops future leaders by providing experience in how operational decisions affect fleet availability, revenue, customer satisfaction, employee performance, financial performance, and operational efficiency. After training, the trainee transitions into a supervisory role overseeing one or more daily operations or sales functions. The role may involve leading frontline teams, supporting fleet operations, monitoring performance metrics, and ensuring service and safety standards are met. Ongoing mentorship and development support are provided, with opportunities to advance to Operations Manager and other leadership roles. The position requires regular onsite presence and cannot be performed remotely.
Requirements
- Recent graduate with a bachelor's degree, or an associate degree plus at least two years of customer service experience.
- Demonstrated leadership capability.
- Ability to work collaboratively and make independent decisions.
- Valid driver's license.
- Flexibility to work days, evenings, overnights, weekends, and holidays based on business needs.
- Willingness to work outdoors in varying weather conditions and moderate noise levels.
- Ability to lift up to 50 pounds and continuously sit, stand, bend, reach, walk, kneel, get up and down from a seated position, enter and exit, climb into and down from, and drive a variety of automobiles in all weather conditions.
Nice To Haves
- One year of experience providing high-quality customer service is a plus.
Responsibilities
- Complete an eight-week training program rotating through Sales, Logistics, and Customer Service.
- Learn how daily decisions affect fleet availability, revenue, customer satisfaction, and employee performance.
- After training, oversee one or more daily operations or sales functions in a supervisory role.
- Lead frontline teams.
- Support fleet operations.
- Monitor performance metrics.
- Ensure service and safety standards are met.
Benefits
- Company vehicle, including gas, insurance, and maintenance, subject to company policy.
- Paid time off.
- 401(k) retirement plan with company-matched contributions.
- Medical, dental, vision, life, and disability insurance.
- Voluntary benefits including legal assistance, identity theft protection, flexible spending account, and additional life insurance options.
- Flexible spending benefit of up to $260 for public transportation or parking expenses.
- Employee discounts, including discounted prices on Avis/Budget vehicle purchases.
- Employee Assistance Program offering counseling, financial and legal consultation, and care referrals.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
