About The Position

The Operations and Maintenance (O&M) Coordinator/Associate plans, prepares, and manages work packages supporting maintenance and capital replacement activities within the electric distribution system. The role helps ensure internal maintenance projects, system upgrades, and emergency repairs are completed safely, efficiently, and in compliance with company standards and regulatory requirements. It operates under the guidance of the Senior O&M Coordinator and contributes to project alignment and broader scheduling and operational plans. The position is based in Flagstaff and requires work in the field and/or at an APS facility; depending on role responsibilities, this may include a power plant, job site, or the community. Employees are expected to reside in Arizona.

Requirements

  • Valid Arizona driver's license.
  • O&M Associate: Bachelor's degree in Business Administration, Construction Management, or another job-related field from an accredited college or university, plus one year of experience in construction management, maintenance, project management, customer-facing roles involving scope definition, timeline coordination, budget management, and stakeholder engagement, or another job-related field; alternatively, an associate degree plus three years of such experience; or a high school diploma/GED plus five years of such experience.
  • O&M Coordinator: Bachelor's degree in Business Administration, Construction Management, or another job-related field from an accredited college or university, plus three years of experience in construction management, maintenance, project management, customer-facing roles involving scope definition, timeline coordination, budget management, and stakeholder engagement, or another job-related field; alternatively, an associate degree plus five years of such experience; or a high school diploma/GED plus seven years of such experience.
  • Applicants must confirm whether they are a U.S. person or non-U.S. person. Some positions may require U.S.-person status under U.S. Export Control Laws.
  • Successful candidates are subject to job-related drug and alcohol testing.

Nice To Haves

  • Experience in construction and/or maintenance operations.
  • Experience with customer interface, adaptability in responding to varied stakeholders, complaint management, negotiation, and problem solving.
  • Business, planning, and project management skills.
  • Computer skills with Windows, Word, Excel, CC&B, GIS, and work order management programs such as Maximo and Primavera.
  • Proficiency using PC programs for data management and project scheduling, and analytical ability to evaluate interdependent project variables.
  • Basic electricity coursework and drafting/CAD experience.
  • Successful completion of college Algebra.
  • Strong interpersonal, verbal, and written skills.

Responsibilities

  • Complete APS Customer Project Training, including on-the-job training.
  • Lead the end-to-end planning, coordination, and execution of moderately complex to complex electric distribution maintenance and replacement projects.
  • Conduct field checks to gather information and assemble complete work packages.
  • Prepare detailed work packages, secure permits, and develop Lane Closure Traffic Control Plans.
  • Support disconnect/reconnect operations and enter TOAs for planned outages.
  • Ensure job site readiness, monitor progress, and verify compliance.
  • Manage material availability, update planning tools, and coordinate with contractors.
  • Review and approve contractor invoices for accuracy and alignment with project scope.
  • Serve as the primary contact for internal and external stakeholders; communicate project status, timelines, and impacts and facilitate cross-departmental coordination.
  • Assist with outage notifications, scheduling, PTO coverage, city inspector coordination, and other operational logistics.
  • Maintain accurate records in work management systems, monitor budgets, and report project metrics and resource utilization.
  • Provide emergency response support during summer storms and other catastrophic situations.
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