Operations & Logistics Supervisor

CLP Circular Services•Boston, MA

11d•$65,000 - $75,000•Onsite

About The Position

The Operations & Logistics Supervisor oversees daily shift activities, team workflows, industrial dishwashing processing, and food-safety sanitation targets, and serves as a backup driver for delivery routes as needed. This physically active role spends approximately 80–90% of the shift on the production floor working alongside the team to expedite washing, packaging, staging, cleanliness audits, and enforcement of food-safety standards. Performance is measured by safety, quality, productivity, cost control, and customer satisfaction. The supervisor works Monday through Friday from 1:00 p.m. to 9:30 p.m. Responsibilities include overseeing food-contact container cleaning and facility hygiene; auditing incoming and outgoing goods; operating warehouse and washing equipment; coordinating logistics and inventory in software; using scanners and a laptop; scheduling and allocating labor; managing shift handovers and facility closing; and driving a company truck for client pickups and deliveries when needed. The role also includes coaching and mentoring shift workers and performing other duties assigned by management.

Requirements

At least 2 years of supervisory or team-leadership experience in food production, commercial dishwashing, food safety/quality assurance, or a fast-paced warehouse environment.
Associate degree (two-year college) required.
Ability to use computers, software, and scanning devices.
Strong written and verbal communication skills for giving direct feedback and preparing professional shift summaries.
Valid license to drive a company truck, valid DOT approval, and medical licenses.
Ability to enter data accurately and maintain attention to detail.
Ability to regularly lift, carry, push, and pull inventory, wash racks, and heavy material containers weighing up to 50 pounds.
Ability to thrive in a fast-paced environment.

Nice To Haves

Strong familiarity with food-sanitation standards, HACCP principles, or ServSafe certifications is highly preferred.

Responsibilities

Oversee industrial dishwashing lines and cleaning processes for food-contact containers to ensure compliance with commercial food-safety regulations.
Inspect inbound food-service freight and reusable wares for damage, food debris, and contamination.
Lead pre-shipment inspections of clean containers to validate quality and hygiene.
Audit and maintain production-floor cleanliness, chemical sanitation levels, and safety compliance.
Work on the production floor loading and unloading equipment, inspecting clean products, and staging freight alongside the team.
Operate industrial washers, pallet jacks, hand trucks, and other warehouse equipment safely.
Coordinate inbound and outbound distribution paths, track carrier metrics, and resolve inventory discrepancies in the logistics system.
Operate and train team members on QR-code and RF handheld scanners; use a laptop to manage data, review shift metrics, and generate tracking logs.
Respond promptly and professionally to emails, logistics alerts, and system notifications.
Build, adjust, and optimize shift-worker schedules to accommodate changing transit volumes.
Allocate workers among washing, inspection, and staging tasks to eliminate bottlenecks.
Coordinate the 1:00 p.m. handover with the morning supervisor, review logs, and assume responsibility for pending orders.
Complete end-of-day checklists, secure docks, verify chemical and utility safety compliance, and submit evening shift summaries.
Serve as a backup driver to pick up and deliver to clients as needed or in emergencies.
Coach and mentor shift workers to develop skills, improve performance, and maintain team morale.
Perform other duties and responsibilities assigned by management to support business and operational needs.