Logistics Operations Supervisor

GEODIS Career•Edison, NJ

13d•Onsite

About The Position

At GEODIS, we keep businesses running, communities connected, and the world's leading brands moving forward. As a global third-party logistics leader, we're driven by one purpose: A Better Way to Deliver. Whether you're just starting your career or looking for your next opportunity, GEODIS offers the tools, support, and career paths to help you go further.

Requirements

Minimum 2 years of related final mile, warehouse, or distribution center experience.
PC literate with experience using Microsoft Outlook, Word, and Excel.
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to write routine reports and correspondence.
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
Ability to communicate clearly and professionally with drivers, clients, and end customers.

Nice To Haves

Prior lead, dispatcher, or supervisory experience preferred.
Experience working with independent contractors or third-party carriers preferred.
Experience with delivery management or routing software (e.g., DispatchTrack) preferred.

Responsibilities

Primary responsibility for hiring and managing the dispatcher role.
Has direct reports and is responsible for supervisory duties and/or has significant input in employment decisions, such as: hiring, firing, training, coaching, directing and evaluating the work of subordinates, disciplinary action, timekeeping approval, etc.
Responsible for accurate daily loadout, including staging freight, verifying manifests, and ensuring trucks are dispatched on time.
Assumes management of the daily stand-up with independent contractors, communicating route assignments, service expectations, and safety topics when Assistant Manager is not present.
Responsible for dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the field.
Provides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when required.
Oversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns process.
Maintains accurate records in the delivery management platform (e.g., DispatchTrack), including route completion, exceptions, and returns.
Assumes management of the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service execution.
Enforces company and customer policies and procedures, including safety, uniform, and service standards.
Responsible for monitoring processes and recommend improvements to the Assistant Operations Manager.
May be responsible for the inbound and outbound warehouse operations.
Establishes and maintains a strong positive relationship with the client.
May make recommendations to management pertaining to related work processes, practices, issue escalation and resolution of issues, etc.
Other duties as required and assigned.
Supports GEODIS’ programs for Safety, Health, Environment, Quality , Ethics, Compliance, CSR and Sustainability.

Benefits

Competitive pay, with bonus opportunities available for select positions.
Full-time, part-time, seasonal, day, night, weekend, and flexible opportunities available at many locations.
Get access to your earned wages before payday with on-demand pay options.
Free telemedicine beginning on Day One, plus affordable medical, dental, and vision coverage after a short waiting period.
Paid holidays, paid time off, short-term disability, parental leave, and other benefits designed to support life beyond work.
Your safety comes first. We are committed to maintaining clean, safe, and well-organized workplaces where every teammate can succeed.
Your feedback matters. We continuously invest in improving the teammate experience by listening and taking action.
From warehouse operations to leadership roles, your next opportunity could be closer than you think. Approximately 10% of our warehouse teammates earn promotions each year, because we believe in developing talent from within.
The GEODIS Compassion Fund provides one-time financial assistance to teammates facing unexpected hardships.
Give back through volunteer opportunities and support meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
Join a team that works hard, celebrates success, and supports one another every step of the way.
We're proud of our diverse workforce and inclusive culture. Employee Resource Groups, cultural celebrations, and development opportunities help everyone feel welcome and connected.
Whether you're looking for seasonal work, your first logistics role, or a long-term career, GEODIS offers opportunities to learn, grow, and build a future you can be proud of.