Administrative & Finance Assistant - Operations Coordinator

FTHRA•Johnson City, TN

5d•Onsite

About The Position

This position includes operations, compliance, grant reporting, and general accounting functions of the Transportation Department as may be required by federal, state and local authorities. The Operations & Logistics Coordinator is responsible for assisting the overall operations and administration of the Transportation Department including asset control, grant reporting, accounting and back-up call center duties.

Requirements

High school diploma / GED required
Minimum 2 years' work experience of business theories and practices
Proficient in Microsoft Word, Outlook and Excel
Strong customer focus & proactive nature
Extreme attention to detail in all aspects of work product & self-directed
Experience with computers and database systems
Must pass a drug screen upon being made a contingent offer of employment.
Must be subject to random drug screens.
Must pass a criminal background check.

Nice To Haves

Associate or Bachelor degree preferred

Responsibilities

Analyze business or financial data, and measure effectiveness of business strategies or practices.
Coordinate regulatory documentation activities which includes data entry.
Develop training materials.
Collect data about customer needs.
Gather customer or ridership information to determine customer needs.
Verification of operational data per funder requirements and reporting guidelines.
Takes and completes calls of customers and/or drivers when serving in the role of dispatcher or customer service representative.
Schedule or dispatch drivers or service vehicles to appropriate locations, according to customer requests, specifications, or needs, using radios or telephones.
Performs audits comparing data between systems and/or reports to ensure compliance.
Abides by FTHRA Personnel Rules and Regulations as may be amended from time to time.
Other duties as assigned by management.