Operations Leadership Development Program Summer Internship, Jacksonville, FL

Restaurant Brands International•Jacksonville, FL

1d•Onsite

About The Position

This internship program provides a unique opportunity to gain hands-on experience in restaurant operations within one of the world's largest quick service restaurant companies. Interns will be involved in a project-based internship, starting with a week of orientation activities at the corporate office, including Brand and Functional Overviews and problem-solving methodology training. A significant portion of the internship will be spent in a restaurant to understand the guest and team member experience, gathering insights to inform project recommendations. Projects are assigned by the CEO and Leadership team and support key organizational initiatives, potentially in areas such as Standards, Execution, Training, Equipment, or Analytics. The program includes ongoing support through training, leadership lunch-and-learns, performance reviews, social opportunities, and mentorship from current OLDP participants. The internship culminates in a final presentation of project findings and recommendations to department leadership, with the potential for ideas to be implemented across restaurants.

Requirements

Be a 3rd-year student working towards a bachelor's degree at an accredited institution with an expected graduation in Spring 2028.
Be available to complete a 10-week summer internship from June to August 2027.
Hold a Bachelor's degree (all majors are welcome, but specific majors like Restaurant or Hotel Management, Retail, Hospitality, Industrial Engineering, Supply Chain, Food Production, Food & Beverage Management, Business Administration, Organizational Behavior, Customer Relationship Management, Operations Control, or Events are encouraged).
Have a long-term desire to work with restaurant operators, franchisees and others to deliver growth and a great guest experience.
Possess a performance-focused, results-oriented approach with a strong work ethic and drive to achieve results.
Demonstrate an ownership mentality, self-motivation, ambition, and entrepreneurial spirit.
Exhibit interpersonal, communication and motivational skills.
Have extracurricular, volunteer, athletics or professional leadership experience.
Be able to communicate effectively (both written and verbal) to conceptualize and present new approaches and solutions.
Possess solid analytical capabilities and a structured approach to problem solving.

Nice To Haves

Previous restaurant, retail, hotel, or relevant industry experience preferred.

Responsibilities

Participate in a week of orientation activities including Brand and Functional Overviews and problem-solving methodology training.
Gain firsthand experience in restaurant operations by spending time in a restaurant to understand guest and team member experiences.
Gather insights from team members and managers in restaurants to inform project recommendations.
Work on a challenging project assigned by the CEO and Leadership team that supports a key organizational initiative.
Receive ongoing support including training, leadership team lunch-and-learns, formal and informal performance reviews, and social opportunities.
Meet with current OLDP participants for ongoing support and resources.
Present final project findings, proposed solutions, and recommendations to department leadership.