Open Jobs Operations Leader - Full Time

Sephora•Los Angeles, CA

7d•Onsite

About The Position

As an Operations Leader at Sephora, you’ll help drive operational excellence and ensure the store runs efficiently while supporting an exceptional client experience. You’ll lead the operations team, oversee inventory and merchandising, and coach team members. The role is full-time, with 30–40 hours per week, and requires availability during peak retail operations, including nights, weekends, and holidays. The position is hourly and non-exempt.

Requirements

Minimum 2 years of leadership experience in a similar role; retail operations or hospitality experience preferred.
Demonstrated ability to lead, coach, and develop teams to achieve goals.
Strong attention to detail and excellent problem-solving and organizational skills.
Effective time management and ability to prioritize in a dynamic environment.
Excellent communication and interpersonal skills.
Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
Physically able to lift and carry up to 50 pounds as needed.
Availability for 30–40 hours per week, including nights, weekends, and holidays.

Responsibilities

Oversee inventory management, replenishment, order fulfillment, and operational standards.
Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
Partner with the team to deliver exceptional service and contribute to store goals.
Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
Promote an inclusive, open culture where everyone feels empowered.
Uphold company policies and help create a safe and enjoyable shopping experience.
Meet required weekly shifts and hours, maintain punctuality and consistent attendance, and be available during peak retail operations.