Open Jobs Operations Leader - Full Time

Sephora•Kansas City, KS

About The Position

The Operations Leader drives operational excellence at a Sephora store, ensuring efficient store operations and supporting an exceptional client experience. This role leads the operations team and oversees inventory, merchandising, and operational standards while coaching team members to perform at their best. The position is full-time, with a stated schedule of 30–40 hours per week. The Operations Leader must be available during peak retail operations, including nights, weekends, and holidays, and maintain punctuality and consistent attendance.

Requirements

At least 2 years of leadership experience in a similar role.
Ability to lead, coach, and develop teams to achieve goals.
Strong attention to detail, problem-solving, and organizational skills.
Effective time management and ability to prioritize in a dynamic environment.
Excellent communication and interpersonal skills.
Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
Physical ability to lift and carry up to 50 pounds as needed.
Must meet the required minimum number of weekly shifts and hours.
Availability during peak retail operations, including nights, weekends, and holidays, with punctuality and consistent attendance.

Nice To Haves

Leadership experience in retail operations or hospitality is preferred.

Responsibilities

Oversee inventory management, replenishment, and order fulfillment, and ensure operational standards are met.
Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
Partner with the team to deliver exceptional client service and contribute to achieving store goals.
Guide and train team members on operational processes, selling behaviors, performance metrics, and company initiatives.
Promote a culture of openness where everyone feels empowered.
Uphold company policies and help create a safe and enjoyable shopping experience.