Open Jobs Operations Leader - Full Time

Sephora • Pittsburgh, PA

8d

About The Position

As an Operations Leader at Sephora, you’ll drive operational excellence and help ensure the store runs efficiently while supporting an exceptional client experience. You’ll lead the operations team and oversee inventory, merchandising, and store standards. The role also involves coaching and developing team members in operational processes, selling behaviors, performance metrics, and company initiatives.

This is a regular, full-time, hourly, non-exempt position at Sephora’s South Hills Village store in Pittsburgh, Pennsylvania. Full-time employees work 30–40 hours per week and must be available during peak retail operations, including nights, weekends, and holidays. The position pays $24.00–$27.50 per hour, depending on qualifications, experience, and other legitimate business factors.

Requirements

• Minimum 2 years of leadership experience in a similar role.
• Proven ability to lead, coach, and develop teams to achieve goals.
• Strong attention to detail and excellent problem-solving and organizational skills.
• Effective time management and ability to prioritize in a dynamic environment.
• Excellent communication and interpersonal skills.
• Ability to motivate teams and foster a collaborative, goal-driven culture of accountability and success.
• Physical ability to lift and carry up to 50 pounds as needed.
• Meet the required minimum number of weekly shifts and hours; full-time schedule is 30–40 hours per week.
• Availability during peak retail operations, including nights, weekends, and holidays.
• Punctuality and consistent attendance.

Nice To Haves

• Leadership experience in retail operations or hospitality.

Responsibilities

• Oversee inventory management, replenishment, and order fulfillment, and ensure operational standards are met.
• Lead visual merchandising, promotional events, and store maintenance to uphold Sephora’s brand and drive sales.
• Partner with the team to deliver exceptional service and contribute to achieving store goals.
• Guide and train team members in operational processes, selling behaviors, performance metrics, and company initiatives.
• Promote a culture of openness, inclusivity, and teamwork where everyone feels empowered.
• Uphold company policies and help create a safe and enjoyable shopping experience.

Benefits

• Comprehensive healthcare and wellbeing benefits based on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed