Operations Lead - PT

At Home•Farmers Branch, TX

About The Position

The Operations Lead (OL) reports to the Assistant Store Manager and supports store processes and an active selling culture by maintaining documented company standards designed to drive sales. The role oversees operational processes such as opening, closing, training, and delegating tasks while demonstrating ethical conduct, safety, and compliance. It involves working in a warehouse-format store and routinely lifting, carrying, moving, and stocking merchandise. The OL helps maintain operational readiness, supports staffing and task management, contributes to customer satisfaction and inventory control, and drives team productivity through training, coaching, planning, monitoring, and evaluating results. The position requires open availability for nights and weekends, as well as flexibility to work some holidays. At Home offers competitive benefits for non-temporary part-time positions, including a 401(k) with employer match; dental, vision, life, and disability insurance; and a 25% store discount. Seasonal team members are included in the store discount. The posting also describes additional benefits for full-time employees, which are not part of the stated part-time benefits.

Requirements

At least 18 years old.
High school diploma or equivalent.
Successful completion of a background check.
Clear and concise communication, including strong verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability for nights and weekends.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods.
Ability to bend, climb, and reach at times.
Ability to work effectively independently and within a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior, acting in the interests of team members, customers, and the company.
Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute work thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexibility and creativity to handle multiple tasks as business priorities shift.

Responsibilities

Perform store opening, closing, and Front-End processes accurately and promptly, ensuring operational readiness, troubleshooting, conditioning, housekeeping, and security of the building, assets, and team members.
Coordinate with the Assistant Store Manager to optimize staffing for traffic, sales, and customer experience, while supporting timekeeping policies, labor model standards, customer interaction standards, and business metrics.
Plan and execute daily and weekly zone workloads, assign tasks, and ensure work supporting store, department, sales, and guest-engagement goals is completed efficiently and on time.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience.
Drive productivity through training, coaching, planning, monitoring, and appraising results.
Use daily interactions and team huddles to communicate and teach topics that support the customer experience.
Participate in freight processes for incoming freight and transitions.
Process freight; sort and stock products, including down stocking and end-cap maintenance; and maintain a neat, clean, and organized store.
Perform other duties assigned based on business needs.