Operations Lead - PT

At Home • Newnan, GA

12d

About The Position

The Operations Lead supports store processes and an active selling culture by ensuring that store operations are maintained to documented company standards designed to drive sales. Reporting to the Assistant Store Manager, the role works across operational processes such as opening, closing, training, and task delegation while modeling ethical conduct, safety, and compliance. The position involves vigorous lifting, carrying, moving around a warehouse-format store, and stocking.

The Operations Lead performs opening, closing, and Front-End processes; coordinates staffing effectiveness with the Assistant Store Manager; plans and assigns workload; and supports customer satisfaction, inventory control, safety, loss prevention, expense control, and the customer experience. The role also drives productivity through training, coaching, planning, monitoring, and appraisal; communicates through daily interactions and team huddles; and participates in freight processing, sorting, and stocking. Open availability for nights and weekends is required.

Requirements

• At least 18 years old.
• High school diploma or equivalent.
• Background check will be completed.
• Clear and concise verbal, written, and comprehension skills.
• Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability for nights and weekends.
• Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
• Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
• Ability to stand or walk for prolonged periods.
• Ability to bend, climb, and reach at times.
• Ability to work effectively independently and as part of a team.
• Strong attention to detail, including standards, processes, and marketing.
• Reliable and trustworthy role model for ethical and honest behavior, doing what is right for team members, customers, and the company.
• Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute tasks thoroughly and on time.
• Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
• Flexibility and creativity to handle multiple tasks as business priorities shift.

Responsibilities

• Perform store opening, closing, and Front-End processes accurately and on time, ensuring operational readiness, troubleshooting, conditioning, housekeeping, and the security of the building, assets, and team members.
• Coordinate with the Assistant Store Manager to maximize staffing effectiveness in support of traffic, sales, and customer experience, while meeting timekeeping, labor model, customer interaction, and business metric standards.
• Plan and execute daily and weekly zone workloads, assign tasks, and ensure work supporting store, department, sales, and guest engagement goals is completed efficiently and on time.
• Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience.
• Drive productivity through training, coaching, planning, monitoring, and appraising results.
• Use daily interactions and team huddles to communicate and teach or train topics that support the customer experience.
• Participate in freight processes for incoming freight and transitions.
• Process freight, sort and stock products, including down stocking and end-cap maintenance, and maintain a neat, clean, and organized store.
• Perform other duties assigned based on business needs.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level
• Education Level: High school or GED