Operations Lead - PT

At Home•Clovis, CA

10d•$17 - $20

About The Position

The Operations Lead (OL) reports to the Assistant Store Manager and supports store processes and an active selling culture by ensuring that operations are maintained to documented company standards designed to drive sales. The role covers opening, closing, training, and task delegation while demonstrating ethical conduct, safety, and compliance. It involves working throughout a warehouse-format store and routinely lifting, carrying, moving, and stocking merchandise. The OL supports staffing effectiveness, customer experience, inventory control, safety, loss prevention, and expense control. The position also involves leading and developing team members, coordinating daily and weekly workloads, and participating in freight processing. Open availability, including nights and weekends, is required.

Requirements

At least 18 years old.
High school diploma or equivalent.
Successful completion of a background check.
Clear and concise communication, with strong verbal, written, and comprehension skills.
Ability to work a flexible schedule, including nights, weekends, and some holidays; open availability for nights and weekends.
Ability to lift at least 50 pounds and team lift 100 pounds, and routinely move merchandise around a warehouse-format store.
Ability to use hands to finger, handle, or feel objects or controls, and to reach with hands and arms.
Ability to stand or walk for prolonged periods and to bend, climb, and reach at times.
Ability to work effectively independently and as part of a team.
Strong attention to detail, including standards, processes, and marketing.
Reliable and trustworthy role model for ethical and honest behavior.
Ability to create urgency, promote teamwork, delegate appropriately, motivate self and team, and execute work thoroughly and on time.
Ability to comprehend, train, develop, motivate, and lead in a way that fosters a smart, scrappy, safe, and fun work environment.
Flexible and creative approach, with the ability to handle multiple tasks as business priorities shift.

Responsibilities

Perform store opening, closing, and Front-End processes accurately and on time; maintain operational readiness through troubleshooting, conditioning, and housekeeping, and help secure the building, assets, and team members.
Coordinate with the Assistant Store Manager to maximize staffing effectiveness in support of traffic, sales, and customer experience, while following timekeeping policies and labor, customer interaction, and business metric standards.
Plan and execute daily and weekly zone workloads, assign tasks, and ensure work is completed efficiently and on time in support of store, department, and sales goals and guest engagement.
Support customer satisfaction, inventory control and shrink, safety, loss prevention, expense control, and customer experience.
Drive productivity through training, coaching, planning, monitoring, and appraising results.
Use daily interactions and team huddles to communicate and teach topics that support the customer experience.
Participate in freight processes for incoming freight and transitions.
Process freight, sort and stock products, perform down stocking and end-cap maintenance, and maintain a neat, clean, and organized store.
Perform other duties assigned based on business needs.