Operations Lead in Training - Alhambra, CA

Mister Car Wash•Alhambra, CA

About The Position

The Operations Lead in Training (OLIT) role is an entry point to a leadership career at Mister Car Wash. During a focused 16-week training experience, the employee develops hands-on operational skills and foundational leadership abilities in a fast-paced, customer-service environment. Working closely with an experienced General Manager, the OLIT learns to lead daily operations, support the team, deliver a high-quality customer experience, and promote products and Unlimited Wash Club memberships. The training is intended to prepare the employee to step into the Operations Lead role, with a path toward Assistant General Manager.

Requirements

At least 1 year of proven leadership experience leading a team, supervising shifts, or managing people in a customer-facing environment.
Enjoy working with people and bring positivity to interactions.
Lead by example, take ownership of work, and maintain high standards.
Stay motivated and goal-oriented in a fast-paced environment.
Thrive in a team environment built on trust, accountability, and shared success.
Adapt quickly, stay curious, and be excited to begin a leadership career.

Responsibilities

Deliver a positive customer experience through friendly, attentive service and a commitment to excellence.
Lead and support daily operations, helping the team balance speed, quality, and teamwork.
Promote products and Unlimited Wash Club memberships while developing sales skills.
Use each shift as an opportunity to learn, take on challenges, and build leadership confidence.
Build trust, support teammates, and contribute to shared team success.
Work closely with an experienced General Manager during the training program.