Operations Lead in Training - Alhambra, CA
About The Position
The Operations Lead in Training (OLIT) role is a launchpad for a leadership career at Mister Car Wash. The position is designed for someone who enjoys working with people, thrives in a fast-paced customer service environment, and is ready to take a first step toward leadership. Through a 16-week training experience, the employee develops hands-on operational skills and foundational leadership abilities, with training intended to prepare them to step into the Operations Lead role and a stated path toward Assistant General Manager. The OLIT works closely with an experienced General Manager. The role includes delivering a strong customer experience, helping lead daily operations, promoting products and Unlimited Wash Club memberships, and learning through each shift. The position emphasizes teamwork, trust, accountability, and balancing speed, quality, and teamwork. The posting lists a starting pay of $21 per hour.
Requirements
- At least 1 year of proven leadership experience, such as leading a team, supervising shifts, or managing people in a customer-facing environment.
- Enjoy working with people and bring positivity to interactions.
- Lead by example, take ownership of work, and maintain high standards.
- Stay motivated and goal-oriented in a fast-paced environment.
- Thrive in team environments built on trust, accountability, and shared success.
- Adapt quickly, stay curious, and be interested in beginning a leadership career.
Responsibilities
- Deliver an excellent customer experience through friendly interactions and a commitment to service.
- Help lead daily operations and support the team in balancing speed, quality, and teamwork.
- Promote company products and Unlimited Wash Club memberships.
- Learn from new challenges and develop operational and leadership skills during each shift.
- Work collaboratively, build trust, support teammates, and celebrate shared success.
- Work closely with an experienced General Manager during training.
Benefits
- Competitive pay
- Benefits
- Recognition for hard work and results
- Hands-on training and mentorship
- Career development through the Operations Leadership Program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
