Operations Labor Manager (Tacoma)

Everport Terminal Services•Tacoma, WA

About The Position

The Operations Labor Manager directs and manages Longshore labor to efficiently discharge and load cargo to and from vessels while maximizing productivity, promoting safety awareness and regulatory compliance, and controlling operating costs. The role oversees labor performance, scheduling, payroll accuracy, overtime authorization, and hiring and discipline coordination. It also coordinates terminal equipment needs and works with other terminal operations departments to resolve operational issues. The manager monitors compliance with company policies and applicable state, federal, and Pacific Coast Marine safety codes and regulations. The position requires knowledge of Longshore Contracts and protecting company interests when resolving labor issues, grievances, and other matters with business agents and union officials. The manager participates in Labor Relations Committee meetings, advises senior or executive management of production-impacting issues, prepares shift production and safety reports, and investigates accidents, incidents, damages, and injuries. The role also responds to unsafe operations or emergencies and performs other job-related duties as required.

Requirements

Bachelor's degree in marine operations or a related discipline, or equivalent experience in place of a degree.
Prior supervisory or management, project leader, or team leader experience in container terminal operations, maritime transportation, or a related industry.
Ability to work any assigned shift, including nights, weekends, and holidays.
Ability to lead by example, adapt to changing circumstances, communicate effectively, build strong teams, make sound decisions, resolve problems, and develop rapport with business agents, union officials, and Longshore labor.
Ability to make quick decisions, react efficiently, establish a plan of action, and coordinate its execution.
Strong leadership skills and ability to inspire others, accomplish goals, and encourage high performance standards.
Ability to prioritize tasks and objectives, with strong planning, organizational, and time-management skills.
Knowledge of container terminal operations, especially vessel cargo plans and the sequencing of cargo-handling activities.
Ability to use independent judgment and discretion in administering discipline of Longshore labor, including warning, citing, replacing, or firing labor.
Demonstrated ability to communicate effectively orally and in writing and provide direction to individuals, teams, and groups.
Intermediate to advanced skills in Microsoft Office products, including Word and Excel.

Nice To Haves

Prior experience with a Terminal Operating System.

Responsibilities

Manage Longshore labor to maximize productivity and optimize operating costs, ensuring compliance with cargo-handling standards to prevent injuries and reduce damage.
Monitor Longshore labor and ensure labor is properly identified on payroll records; authorize necessary overtime and verify payroll accuracy.
Manage personnel performance, including determining and coordinating hiring, ordering, scheduling, and discipline of labor.
Determine terminal equipment requirements, coordinate with other terminal operations departments, and resolve operational issues.
Monitor compliance with company policy and state, federal, and Pacific Coast Marine safety codes and regulations.
Maintain knowledge of Longshore Contracts and protect company interests when resolving labor issues with business agents and union officials.
Address, adjust, and resolve grievances and implement appropriate resolutions.
Participate in Labor Relations Committee meetings and cooperatively determine appropriate resolutions.
Advise senior or executive management of operational issues that could affect production.
Prepare reports and forms, including shift production and safety summaries.
Identify and investigate accidents, incidents, damages, and injuries; respond to unsafe operations or emergencies; and prepare timely, accurate reports.
Perform other job-related duties as required.