Operations Labor Manager

SSA Marine•Tacoma, WA

8d•Onsite

About The Position

The Operations Labor Manager directs and coordinates assigned operations to ensure safe, efficient, compliant, and cost-effective use of union labor, equipment, and operational resources. The role exercises independent judgment and management authority over labor personnel and operational staff in accordance with company policies, operational needs, and applicable collective bargaining agreements. As a representative of company management, the manager is accountable for safety, security, productivity, labor relations, and operational execution. The manager directs and assigns operational personnel, administers collective bargaining agreements, investigates incidents and complaints, plans workforce and equipment needs, and manages deployment and productivity throughout operations. The role also oversees safety and regulatory compliance, coordinates with vessel personnel, customers, agents, terminal staff, and labor, supports terminal operating systems, and submits required operational reports. The position requires rotating shifts across multiple terminals, including days, evenings, and nights. Schedules may be provided on short notice. The work environment can include extreme hot or cold outdoor temperatures, very dusty conditions, high noise levels, and hazards associated with fast-moving equipment. Driving is required 20% of the time. The salary range is $95,000–$122,000 per year, with final compensation depending on experience, skills, and other relevant factors.

Requirements

At least 5 years of experience managing related union labor.
At least 5 years of experience in terminal operations, cargo stowage and stability, and local union dispatching rules.
A college degree or equivalent experience working in Operations Management or a related field is required; a college degree is preferred.
Demonstrated leadership experience.
Familiarity with computerized terminal operating systems.
Knowledge of applicable safety and accident-prevention codes and regulations.
Valid driver's license.
Must possess, or be able to obtain and maintain, a valid TWIC card.
Ability to direct a large, diverse workforce in a fast-paced operational environment.
Sound judgment and problem-solving skills under time pressure.
Ability to plan and organize work across varied hours, shifts, and days.
Effective communication with union workforce, management, and external stakeholders.
Ability to work rotating shifts, days, evenings, and nights at multiple terminals, with schedules that may be provided on short notice.
Ability to work in extreme outdoor temperatures, very dusty conditions, and occasionally high-noise conditions, and in an environment that may be hazardous to people unable to see and hear fast-moving equipment.
Ability to drive 20% of the time.

Nice To Haves

A college degree is preferred.

Responsibilities

Exercise management authority over the hiring, assignment, direction, evaluation, discipline, and termination of assigned labor personnel in accordance with company policy and applicable collective bargaining agreements.
Direct and assign foremen, supervisory clerks, and other operational personnel based on operational requirements and workforce availability.
Interpret, administer, and enforce applicable collective bargaining agreements in day-to-day operations.
Investigate workplace incidents, safety violations, and labor complaints; prepare reports and recommendations; and escalate matters to senior management as appropriate.
Determine workforce composition and equipment needs to execute operational plans safely, efficiently, and within budget.
Manage labor and equipment deployment throughout the shift, adjusting assignments as operational conditions change.
Monitor productivity against established standards, identify performance gaps, and implement corrective action.
Review operational documentation and verify equipment and gear are ready and compliant before operations begin.
Enforce company policy, terminal operating procedures, regulatory requirements, and safe work practices; remain accountable for the safety of assigned personnel.
Plan, conduct, and document daily safety meetings in coordination with Health, Safety & Environment personnel, and address identified hazards.
Ensure compliance with HAZMAT, OSHA, and other applicable regulatory requirements, and report incidents according to company and regulatory protocols.
Verify that required PPE is worn by all personnel on the operation.
Promote a respectful, discrimination-free work environment and promptly address workplace concerns or misconduct.
Serve as the primary coordination point during operations among vessel personnel, customers, agents, terminal staff, and labor.
Support and troubleshoot terminal operating systems and ensure operational data accuracy.
Complete and submit shift production, payroll, safety, and damage reports within established deadlines.
Perform additional supervisory and operational duties as required.