Operations Labor Manager (Tacoma)

Everport Terminal Services•Tacoma, WA

About The Position

The Operations Labor Manager directs and manages Longshore labor to efficiently discharge and load cargo to and from vessels while maximizing productivity, promoting safety awareness and regulatory compliance, and controlling operating costs. The role manages labor performance and payroll, coordinates terminal equipment and operational needs, and addresses labor relations matters, including grievances. It also monitors compliance, communicates operational issues to senior or executive management, prepares production and safety reports, and investigates accidents, incidents, damage, and injuries.

Requirements

Bachelor's degree in marine operations or a related discipline, or equivalent experience in place of a degree.
Prior supervisory or management, project leader, or team leader experience in container terminal operations, maritime transportation, or a related industry.
Ability to work any assigned shift, including nights, weekends, and holidays.
Ability to lead by example, adapt to changing circumstances, communicate effectively, build strong teams, make sound decisions, resolve problems, and develop rapport with business agents, union officials, and Longshore labor.
Ability to make quick decisions, react efficiently, establish plans of action, and coordinate their execution.
Strong leadership skills and ability to inspire others, accomplish goals, and encourage high performance standards.
Ability to prioritize tasks and objectives, with strong planning, organizational, and time-management skills.
Knowledge of container terminal operations, especially vessel cargo plans and sequencing of cargo-handling activities.
Ability to use independent judgment and discretion in disciplining Longshore labor, including warning, citing, replacing, or firing labor.
Demonstrated ability to communicate effectively orally and in writing and provide direction to individuals, teams, and groups.
Intermediate to advanced skills with Microsoft Office products, including Word and Excel.

Nice To Haves

Prior experience with a Terminal Operating System.

Responsibilities

Manage Longshore labor to maximize productivity and optimize operating costs, ensuring labor follows formal cargo-handling standards to prevent injuries and reduce damage.
Monitor Longshore labor identification on payroll records, authorize necessary overtime, and verify payroll accuracy.
Manage personnel performance, including determining and coordinating labor hiring, ordering, scheduling, and discipline.
Determine terminal equipment requirements, coordinate with other terminal operations departments, and resolve operational issues.
Monitor compliance with company policy and applicable state, federal, and Pacific Coast Marine safety codes and regulations.
Maintain knowledge of Longshore Contracts; protect company interests when resolving on-the-job labor issues with business agents and union officials; address and resolve grievances and implement appropriate resolutions.
Participate in Labor Relations Committee (LRC) meetings and work cooperatively to determine appropriate resolutions.
Advise senior or executive management of operational issues that may affect production.
Prepare reports and forms, including shift production and safety summaries.
Identify and investigate accidents, incidents, damage, and injuries; respond to unsafe operations or emergencies; and prepare timely, accurate reports.
Perform other job-related duties as required.