Area Manager - Tacoma

OnTrac•Tacoma, WA
•Onsite

About The Position

OnTrac is hiring an Area Manager for its operational facility in Fife, Washington. The Area Manager is responsible for managing all sorting activities and volume within an assigned area, identifying opportunities for improvement, and implementing changes to enhance operational outcomes. The position reports directly to the facility Operations Manager and is performed onsite. The role manages, staffs, and schedules Package Handlers and Lead Package Handlers to maintain quality standards and a safe, efficient work environment. It monitors employee progress and performance, conducts pre-sort meetings, oversees the flow of volume from designated linehauls, and completes administrative duties such as safety training, operational audits, and end-of-shift reporting. The schedule is Tuesday through Saturday, 1:00 AM to 11:00 AM, and may change with business needs. The role may also require a flexible schedule to support 24-hour operations, including extended hours, weekends, and holidays when needed.

Requirements

  • GED or high school diploma required.
  • At least 2 years of industry experience, such as logistics, shipping, or third-party logistics.
  • At least 1 year of demonstrated leadership experience.
  • Ability to evaluate and summarize data and present answers to questions effectively.
  • Intermediate to advanced Microsoft Office and mathematical skills.
  • Effective communication skills, including the ability to provide honest, constructive feedback.
  • Experience hiring, training, motivating, and disciplining employees, and completing performance evaluations.
  • Ability to maintain a flexible schedule, including extended hours, weekends, and holidays when needed.

Nice To Haves

  • BA/BS college degree in a related discipline preferred.

Responsibilities

  • Manage, staff, and schedule Package Handlers and Lead Package Handlers in an assigned facility area.
  • Ensure quality standards while maintaining a safe and efficient working environment.
  • Monitor employee progress, provide ongoing feedback, identify improvement areas, and address performance and attendance.
  • Conduct pre-sort meetings to communicate daily goals, upcoming events, and safety priorities.
  • Maintain open communication with employees and engage the team.
  • Record and manage departures and arrivals of designated linehauls and the flow of volume from them.
  • Perform administrative duties, including safety training, operational audits, and end-of-shift reporting.
  • Identify opportunities for improvement and implement changes to enhance business outcomes.
  • Follow safety regulations and job instructions, applying OSHA requirements in daily work practices.
  • Adapt schedules and work practices to support changing business, staffing, and workload needs.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance and short- and long-term disability coverage.
  • 401(k) retirement savings plan with company match.
  • Flex vacation in eligible states, with accruals up to 96 hours in the first year and tenure-based increases up to 160 hours.
  • Two floating holidays per year.
  • Paid sick leave.
  • Six paid company holidays.
  • Two weeks of paid pregnancy leave.
  • Four weeks of paid parental bonding leave.
  • Wellness and employee assistance programs.
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