Operations Intern - Specialized Solutions

CRST The Transportation Solution • Fort Wayne, IN

5d • Onsite

About The Position

CRST is hiring an Operations Intern for its Early Talent summer internship program within the Specialized Solutions Division, based in Fort Wayne, Indiana. The division provides transportation and logistics services for high-value, sensitive, and specialized freight using expert handling, custom equipment, and advanced tracking capabilities. The intern will gain practical experience with CRST’s processes and transportation management practices while helping improve the business and customer service. The position offers opportunities to collaborate across departments and develop skills for a future career in business or management.

Interns may support Sales, Marketing, Operations, or other teams. Work could include market research, prospect identification, CRM management, sales presentations and pipeline analysis; developing customer communications, sales collateral, digital content and campaigns; or supporting customer services and day-to-day operations. The summer program includes exposure to the transportation industry, real-world problem-solving, social and educational opportunities, collaboration with business entities, and learning from senior leaders. Interns present their project and experience to senior leaders at the end of the summer.

The position is based at CRST’s Fort Wayne office. Onboarding and orientation with the other interns take place at the company headquarters in Cedar Rapids, Iowa, within the first couple of weeks. Applicants must remain enrolled in undergraduate courses for at least the fall semester following the internship. Interns who successfully complete the program may be considered for full-time CRST positions upon graduation, with additional benefits.

Requirements

• Pursuing a business-related four-year bachelor’s degree at an accredited university.
• Sophomore- or junior-level undergraduate student pursuing a degree in Business, Management, Marketing, Accounting, Supply Chain, Operations Management, Finance, or a similar field.
• Minimum GPA of 2.5.
• Strong work ethic and loyalty.
• Strong communication and relationship-building skills.
• Interest in pursuing a future career in business or management.
• Self-starter with high personal motivation and a desire to take initiative and ownership.
• Ability to multitask and solve problems effectively.
• Comfortable using Microsoft Office, including Excel.
• Basic oral and written communication skills.
• Ability to maximize relationships, foster collaboration, and build trust.
• Must be enrolled in undergraduate courses for at least the fall semester following the summer internship.

Nice To Haves

• Prior coursework, internship, or work experience is preferred but not required.

Responsibilities

• Gain hands-on experience with CRST’s processes and day-to-day operations.
• Learn and apply basic transportation management practices to support business functions.
• Assist in improving the efficiency of company assets and equipment.
• Collaborate with various departments and develop effective communication skills.
• Support business and customer operations, depending on team assignment.
• Depending on assignment, support business development through market research, prospect identification, CRM management, sales presentations, and pipeline and growth-opportunity analysis.
• Depending on assignment, help develop customer communications, sales collateral, digital content, and targeted marketing campaigns.
• Handle multiple tasks and solve problems effectively in a fast-paced environment.
• Present a project and internship experience to senior leaders at the end of the summer.
• Maintain regular and reliable attendance and perform other duties as assigned to support team and business needs.

Benefits

• Successful program completers may be considered for full-time positions at CRST upon graduation, with additional benefits.

What This Job Offers

• Career Level: Intern