Operations Integration Support

CACI•Las Cruces, NM

About The Position

CACI is seeking an Operations Integration Support professional for a large multi-agency contract. The role supports mission operations by coordinating maintenance and integration activities, assessing impacts of outages, communicating with mission partners and leadership, and maintaining operational support documentation. The position requires at least five years of experience working with IT networks and a TS/SCI with Polygraph clearance. Core hours are 0700–1600, with no travel required.

Requirements

At least five years of experience working with IT networks.
Fundamental knowledge of network design, operations, and maintenance.
Excellent communication and briefing skills.
Comfort briefing senior managers and leadership.
Team-building skills and the ability to integrate across large, complex organizations.
TS/SCI with Polygraph clearance.

Nice To Haves

Current Security+ certification.
Current Network+ certification.
In-depth experience with the U.S. government customer and mission partners at the respective location.

Responsibilities

Act as a liaison with mission IT partners and external agencies to confirm customer notifications, verify maintenance impacts, and determine acceptable outage windows.
Lead reviews of multi-directorate local requests to execute or implement repairs, restore systems, or conduct integration changes to mission operational systems.
Coordinate with mission partners on risk mitigation activities related to maintenance communications.
Meet Enterprise standards for communications maintenance sub-mission timelines; organize and execute meetings and forums, and document and distribute actions.
Obtain approval for local-impacting activities from the Senior Communications Representative or delegated official.
Integrate enterprise-level maintenance scheduling requests with local-level scheduling processes so local stakeholders are informed and coordinated.
Brief leadership daily on system outages and upcoming maintenance activities that may affect the local mission or personnel.
Evaluate planned-outage processes to determine mission-system impacts.
Maintain an Operations Support lessons-learned repository.
Assist with communication maintenance activities for freeze boards.
Research IT outages resulting from approved and scheduled maintenance activities to identify and highlight impacts for local leadership.