Operations Integration Support

CACI International•Las Cruces, NM

5d•$67,800 - $142,200

About The Position

CACI is seeking an Operations Integration Support professional for a large multi-agency contract. The role coordinates operational maintenance and outage activities across local mission stakeholders, mission IT partners, external agencies, and enterprise-level teams. It reviews requests for repairs, restorations, and integration changes to mission operational systems; coordinates risk mitigation and communications; and ensures local stakeholders are informed of scheduled maintenance. The position also briefs leadership on outages and upcoming maintenance, evaluates planned outage impacts, maintains a lessons-learned repository, assists with communications maintenance freeze boards, and researches impacts from approved maintenance.

Requirements

At least five years of experience working with IT networks.
Fundamental knowledge of network design, operations, and maintenance.
Excellent communication and briefing skills.
Comfort briefing senior managers and leadership.
Team-building skills and the ability to integrate across large, complex organizations.
Minimum clearance required to start: TS/SCI with Polygraph.
Core hours are 0700–1600.

Nice To Haves

Current Security+ certification.
Current Network+ certification.
In-depth experience with the US government customer and mission partners at the respective location.

Responsibilities

Liaise with mission IT partners and external agencies to confirm customer notifications, verify maintenance impacts, and determine acceptable outage windows.
Lead reviews of multi-directorate local requests to repair, restore, or make integration changes to mission operational systems; coordinate risk mitigation and maintenance communications with mission partners.
Meet enterprise standards for communications maintenance sub-mission timelines; organize and conduct meetings and forums, and document and distribute actions.
Obtain approval for local-impacting activities from the Senior Communications Representative or delegated official.
Integrate enterprise-level maintenance scheduling requests with local scheduling processes so local stakeholders are informed and coordinated.
Brief leadership daily on system outages and upcoming maintenance activities that may affect the local mission or personnel.
Evaluate planned-outage processes to determine mission-system impacts.
Maintain an Operations Support lessons-learned repository.
Assist with communications maintenance activities for freeze boards.
Research IT outages resulting from approved and scheduled maintenance to identify and highlight impacts for local leadership.