Operations I

Cencora•Wilmington, MA
•$43,400 - $67,980

About The Position

The Operations I role coordinates shipment planning and execution for sensitive, high-value, or time-critical materials moving across domestic and international transportation networks. The position helps ensure shipment requirements, routing details, handling instructions, and documentation are accurate and complete so shipments can be delivered compliantly and on time. The role communicates with clients, carriers, customs contacts, internal stakeholders, network partners, and service providers to coordinate shipment movement, resolve routine transportation issues, and support handoffs, transit milestones, and final delivery. It also monitors shipment status and exceptions, maintains tracking records and operational updates, and supports shipment solutions that reflect customer requirements, transportation constraints, and regulatory considerations. The stated schedule is Sunday from 7:30 a.m. to 4:00 p.m. and Monday through Thursday from 11:30 a.m. to 8:00 p.m. The posting lists pay of $26 per hour and a national average salary range of $43,400 to $67,980; the actual range may vary by location.

Requirements

  • High school diploma/GED or equivalent experience required.
  • At least 2 years of experience in logistics coordination, transportation operations, customer care, supply chain support, or a related field required.

Nice To Haves

  • Certification in dangerous goods handling, cold chain logistics, or forklift operation preferred.
  • Licensure in commercial vehicle operation appropriate for the assigned vehicle class and transported materials, or equivalent, preferred.

Responsibilities

  • Coordinate shipment planning and execution for sensitive, high-value, or time-critical materials across domestic and international transportation networks.
  • Ensure shipment requirements, routing details, handling instructions, and documentation are accurate and complete to support compliant, timely delivery.
  • Communicate with clients, carriers, customs contacts, and internal stakeholders to facilitate shipment movement and resolve routine transportation issues.
  • Monitor shipment status and exception points and update relevant stakeholders to support visibility and continuity of service.
  • Support development of shipment solutions aligned with customer requirements, transportation constraints, and regulatory considerations.
  • Maintain shipment records, tracking information, and operational updates to support traceability and logistics coordination.
  • Coordinate with network partners and service providers to support handoffs, transit milestones, and final delivery outcomes.

Benefits

  • Medical, dental, and vision care.
  • Backup dependent care may be available to support working families.
  • Adoption assistance.
  • Infertility coverage and family-building support.
  • Behavioral health solutions.
  • Paid parental leave.
  • Paid caregiver leave.
  • Training programs and professional development resources.
  • Mentorship programs.
  • Employee resource groups.
  • Volunteer activities.
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