LTL Central Canada - Operations Float

The Erb Group•Baden, ON

3d•CA$25 - CA$27•Onsite

About The Position

The Operations Float position coordinates loads, drivers, deliveries, and pick-ups in the Baden service area. They are required to be familiar with all traffic and dispatch functions within the Terminal. The Erb Group is one of North America’s largest privately-owned refrigerated transportation providers, specializing in the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. The Erb Group is a family-owned business with over 65 years of industry experience, with its head office in New Hamburg, Ontario, and additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. They have been recognized as Best Fleets to Drive For several years, a Top Fleet Employer, and are a safety industry leader.

Requirements

Excellent organizational and planning abilities.
Computer dispatch experience is required.
Ability to maintain composure when under pressure and meet deadlines.
Strong communication skills are required in order to provide quality customer service.
Ability to delegate work to drivers while following company policies and protocol.
Teamwork, flexibility, and a positive attitude are crucial.

Nice To Haves

Experience working with KPI reporting preferred.

Responsibilities

Assist in the daily dispatch of all local trucks and linehauls.
When necessary, assist with sticking pro-bills onto bills before keying them in (scanning procedures).
Photocopy bills when required.
Work with Dock Supervisor/Operation Manager and shift Foremen when required.
Enter OS&D’s into Erb’s computer system.
Assist afternoon dispatch by planning late day pickups and truck loads.
Plan next day equipment needs – Toronto direct loads, pickup coverage for TL & LTL throughout the terminal service area.
Create and send out ‘shift notes’ outlining needs & instruction for next day.
Answer phones and assist when possible.
Provide vacation coverage for dispatch, OS&D, scanning and check-in staff.
All other duties as required.

Benefits

Benefits available from day 1
Company paid health insurance plans (health, prescription, dental and vision)
Company paid group life insurance
Long-term disability insurance
Employee & Family Assistance Program (EFAP)
$1600 in massage therapy benefits
TFSA and RRSP savings plans with company match contributions (available after 3 months)
Profit-sharing opportunity
Referral bonus program
Safety shoe voucher
Uniform and annual tool allowance for apprentice and mechanic technicians
Corporate discounts with Josslin Insurance and Goodlife Fitness
Educational assistance up to 50%, with specific training required by The Erb Group paid in full
Career advancement opportunities
Community and philanthropy opportunities
Employee engagement events (Good Cheer Club, summer BBQs, prizes, food trucks, employee recognition programs)