Specialists, Logistics (LTL)

RXO, Inc.•Chicago, IL

3d•$50,000•Onsite

About The Position

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America. Compensation for this role is $50L The role may also be eligible for bonus or commission pay. Actual compensation may vary due to factors such as experience and skill set.

Requirements

Manage daily operations for our LTL SMB accounts, including coordinating and tracking shipments, handling freight classification and pricing for quotes, and building relationships with carriers and customer contacts.
Ensure profitability by selecting optimal carriers and service levels, resolving shipment issues, while upholding our high level of service.

Responsibilities

Execute daily operations for assigned accounts, understanding their growth strategies, goals, and contractual agreements.
Track all customer shipments, monitor assigned portion of the load board, and ensure all loads are covered and serviced properly.
Communicate effectively and punctually with both internal teams and external customers, using the appropriate channels.
Handle freight classification, provide accurate pricing for quote requests, and ensure compliance with industry standards and regulations.
Identify, communicate, and resolve any issues related to shipments, including delays, discrepancies, or damages, to ensure smooth operations.
Develop strong working relationships with customer contacts and facilities.
Foster internal relationships with carrier representatives, managers, and sales teams, and contribute as a team player.
Identify whether customers with heavy and/or consistent freight volume would be suited for possible customer-specific pricing.