Operations & Fiscal Policy Analyst

State of Oregon•Salem, OR
•$5,458 - $8,352•Hybrid

About The Position

The Oregon Department of Transportation’s Driver & Motor Vehicle Services Division, Budget and Accounting Section, is hiring an Operations & Fiscal Policy Analyst in Salem. The position supports DMV service modernization through data analysis, reporting, workflow measurement, legislative impact review, and development of cost and fee strategies. During legislative sessions, the analyst reviews draft legislation and assesses its effects on DMV’s mission, staffing, and resources under tight deadlines. At other times, the role works with DMV’s budget team and others across DMV on the biennial Cost of Services analysis. The role develops methods to measure staff activities, improves reporting capabilities in OLIVR, turns operational data into useful materials for analysts and leaders, assesses legislation, and develops fee strategies and policy options. It also supports legislative concepts and rulemaking packages for fee changes, working with policy, legal, and operational teams. The position works in a typical office setting, with hybrid work options available 1–3 days per week.

Requirements

  • Any combination of experience and education equivalent to five years of experience that typically supports the knowledge and skills for the classification; or a bachelor’s degree in business or public administration, behavioral or social sciences, finance, political science, or another degree demonstrating the required capacity, and two years of professional-level evaluative, analytical, and planning work.
  • Strong analytical skills and the ability to translate complex data into clear, actionable insights and recommendations.
  • Experience working with data systems and identifying opportunities for automation or reporting improvements.
  • Experience interpreting policy, process, or legislative changes and assessing their operational impacts.
  • Strong attention to detail and ability to manage multiple priorities under tight deadlines.
  • Experience collaborating and building trusted relationships across teams and organizational levels.

Nice To Haves

  • Experience working with data systems and identifying opportunities for automation or reporting improvements.
  • Experience interpreting policy, process, or legislative changes and assessing their operational impacts.
  • Strong analytical skills and the ability to translate complex data into clear, actionable insights and recommendations.
  • Strong attention to detail and ability to manage multiple priorities under tight deadlines.
  • Experience collaborating and building trusted relationships across teams and organizational levels.

Responsibilities

  • Develop and implement consistent methodologies for quantifying DMV staff activities, including systematic time studies of customer service and processing tasks.
  • Identify, design, and support implementation of advanced data reporting capabilities within OLIVR.
  • Collaborate with IT, business operations, and system developers to automate task-duration capture and reporting using workflow logs, triggers, and new data fields.
  • Transform operational data into spreadsheets, charts, and narrative summaries for analysts and leadership.
  • Examine and conduct impact assessments of draft and proposed legislation affecting DMV and ODOT operations.
  • Lead the development and evaluation of DMV fee strategies to support sustainable cost recovery, effective service delivery, and alignment with legislative and policy directives.
  • Develop policy option packages describing alternative strategies, operational approaches, and resource implications for emerging business needs or legislative directives.
  • Support development of legislative concepts and rulemaking packages to implement fee adjustments, collaborating with policy, legal, and operational teams.
  • Collaborate with DMV’s budget team and other DMV groups on the biennial Cost of Services analysis.

Benefits

  • 11 paid holidays per year.
  • Flexible work schedules.
  • Paid leave.
  • Public Service Loan Forgiveness opportunity.
  • Salary range increases by 6.95% for participating PERS members or once eligible for PERS.
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