Operations Director - Starkville Parks & Recreation

The Sports Facilities Companies•Starkville, MS

19h

About The Position

The Operations Director manages facility operations at Starkville Parks & Recreation and Cornerstone Sports Complex, including maintenance, housekeeping, retail, the adventure/climbing area, food and beverage, event management, front desk administration, and reporting. The Director works with other departments on hiring, training, and staff scheduling, and contributes to the facility business plan and its execution. This is a full-time, exempt position reporting to the General Manager.

Requirements

A bachelor's degree in recreation, sports management, or a related field and 3–5 years of appropriate experience are preferred.
Excellent interpersonal, problem-solving, and negotiating skills.
Team-oriented approach.
Excellent verbal and written communication skills.
Excellent computer skills, including Word, Excel, and PowerPoint.
Ability to work a flexible schedule, including nights, weekends, holidays, and long hours.
Current CPR/First Aid certifications, or willingness to obtain them within a specified period.
Prior responsibility for daily P&L management and budget oversight.
Well organized, efficient, flexible, and able to meet deadlines.
Ability to manage multiple tasks and work tight schedules.
Ability to lift 50 pounds waist high.
Ability to sit or stand for extended periods indoors or outdoors and to squat, stoop, or bend.
Ability to operate a computer.

Nice To Haves

Food service and food service management experience preferred.

Responsibilities

Support hiring, training, and development of team members.
Manage the department-level budget and provide budget assessments and KPI reporting.
Oversee front-line facility supervisors to ensure compliance with SFM policies and applicable laws.
Oversee detailed administration related to facility operations, customer rentals, and event operations.
Serve as the primary contact for facility events, rentals, and program registration.
Develop events in-house and through co-partnerships.
Assist with sponsorship sales as needed.
Serve as Manager-on-Duty on nights and weekends.
Negotiate and produce contracts for relevant vendors and maintain good working relationships with them.
Coordinate and communicate with other departments within the events team, including marketing and sales.
Oversee proper cash-handling procedures.
Train and develop the team on daily operations, events, and safety procedures.
Ensure staff are prepared for facility operations, program restrictions, and event execution.
Contribute to the facility business plan and its execution.
Ensure certifications are updated and renewed on time.
Complete additional tasks assigned by management.