Operations Director - Starkville Parks & Recreation

The Sports Facilities Companies • Starkville, MS

2d

About The Position

The Operations Director manages facility operations at Starkville Parks & Recreation and Cornerstone Sports Complex, including maintenance, housekeeping, retail, the adventure/climbing area, food and beverage, event management, front desk administration, and reporting. The Director works with other departments on hiring, training, and staff scheduling and contributes to the facility’s business plan and its execution.

The role oversees frontline facility supervisors and operational administration, including customer rentals, events, program registration, cash handling, certifications, and compliance with company policies and applicable laws. The Director serves as the primary contact for facility events, rentals, and program registration; develops in-house events and partnerships; supports sponsorship sales as needed; and coordinates with events, marketing, and sales teams. The position also manages department-level budgets and KPI assessments, handles vendor contracts and relationships, and serves as Manager-on-Duty on nights and weekends.

Requirements

• Prior responsibility in daily P&L management and budget oversight.
• Excellent interpersonal, problem-solving, and negotiating skills.
• Ability to work as a team player.
• Excellent verbal and written communication skills.
• Excellent computer skills, including Microsoft Word, Excel, and PowerPoint.
• Ability to work a flexible schedule, including nights, weekends, holidays, and long hours.
• Current CPR/First Aid certifications, or willingness to obtain them within a specified period.
• Well organized, efficient, flexible, and able to meet deadlines.
• Ability to manage multiple tasks and work on tight schedules.
• Ability to lift 50 pounds waist high.
• Ability to sit or stand for extended periods and squat, stoop, or bend.
• Ability to operate a computer.

Nice To Haves

• A bachelor's degree in recreation, sports management, or a related field.
• Three to five years of appropriate experience.
• Food service and food service management experience.

Responsibilities

• Support hiring, training, and development of team members.
• Manage the department-level budget and provide budget assessments and KPI information.
• Oversee frontline facility supervisors to ensure compliance with SFM policies and applicable laws.
• Oversee detailed administration for facility operations, customer rentals, and event operations.
• Serve as the primary contact for facility events, rentals, and program registration.
• Develop events in-house and through co-partnerships.
• Assist with sponsorship sales as needed.
• Serve as Manager-on-Duty on nights and weekends.
• Negotiate and produce contracts for relevant vendors and maintain good working relationships.
• Coordinate and communicate with other departments within the events team, including marketing and sales.
• Oversee proper cash-handling procedures.
• Train and develop team members in daily operations, events, and safety procedures.
• Ensure staff are prepared for facility operations, program restrictions, and event execution.
• Contribute to the facility business plan and its execution.
• Ensure certifications are updated and renewed on time.
• Perform additional tasks assigned by management.

What This Job Offers

• Job Type: Full-time
• Career Level: Director