Operations & Delivery Project Manager (LATAM)

Rwazi, Inc.

9d•Remote

About The Position

Rwazi is a global consumer-intelligence company that transforms real-world data, collected by contributors worldwide, into actionable intelligence for leading brands. The company is seeking an operator to build and manage its contributor network across Latin America. This role involves recruiting and activating contributors, hiring and supervising field agents, and sourcing implementation partners (studios, agencies, universities, local field firms) to expand delivery capacity. The position requires end-to-end management of live data-collection projects, from specification to accepted delivery. This is a hands-on role that combines desk work with significant field activity, including in-person meetings with contributors and partners, running recruitment drives and training sessions in key cities, and on-site supervision of collection days. Travel across the region is a key component of the role.

Requirements

Experience managing distributed field teams, gig-economy contributors, or crowdsourced data-collection operations — ideally across multiple LATAM markets.
Real field experience: you've run recruitment drives, trainings, site visits, or collection operations in person.
Experience managing third-party vendors or partners against a spec and a deadline.
Fluent Spanish and English; Portuguese strongly preferred.
Willingness to travel regularly within the region, including short-notice trips.
Operational discipline: real-time trackers, numbers-first updates, and the instinct to raise problems with a fix attached.
Bias to action. We operate on output over effort, speed over perfection, and ownership over hierarchy.

Responsibilities

Build the network — recruit, vet, and onboard contributors and field agents across LATAM markets.
Get out there — meet contributors, communities, and potential partners face to face; run in-market recruitment drives, onboarding sessions, and meetups.
Manage implementation partners — source, onboard, and manage studios, agencies, and field firms to the same spec and quality bar as our own network.
Run field agents — hire, brief, schedule, and supervise agents, including on-site oversight of collection days.
Deliver projects end to end — own live data-collection projects from spec to accepted delivery: volume, quality, timeline, and budget.
Protect quality — enforce spec adherence so submissions pass review the first time; feed rejection patterns back into training.
Support the people doing the work — be the real-time support line for contributors in the field, and make sure everyone gets paid accurately and fast.
Build the playbook — sourcing channels, partner pipeline, onboarding flows, and QC checklists that scale beyond you.