Operations Coordinator Data Center and Rapid Deployment Operations

Graebel Companies, Inc.
•$65,000 - $80,000

About The Position

The Operations Coordinator, Data Center & Rapid Deployment Operations manages day-to-day operational support after a project launches and employees, contractors, or guests are deployed into work or living environments. The role is the primary coordination point for service requests, issue resolution, vendor follow-up, maintenance needs, reporting, communication, satisfaction tracking, and operational continuity. The position is suited to a highly responsive, service-oriented coordinator who manages daily details, protects the guest and client experience, and helps ensure deployed housing, workspaces, and support services remain safe, functional, clean, compliant, and aligned with agreed service expectations. The stated salary range is $65,000 to $80,000, based on factors including experience, skills, and qualifications.

Responsibilities

  • Coordinate day-to-day operational support across deployed housing, workspaces, facilities, and support services after launch.
  • Receive, document, prioritize, and follow up on maintenance, housekeeping, access, amenity, transport, food service, connectivity, and other operational requests and issues.
  • Coordinate with vendors and service partners, including property managers, facilities teams, maintenance providers, security, janitorial, laundry, transportation, and food service, to resolve issues within expected timelines.
  • Maintain issue logs, action trackers, escalation records, completion status, response-time data, and recurring-problem trends; prepare daily, weekly, or client-specific reports.
  • Monitor guest and client satisfaction through surveys, check-ins, case notes, incident trends, and direct feedback, and provide timely, professional communication.
  • Coordinate move-ins, move-outs, assignment changes, extensions, welcome materials, inspections, walkthroughs, and operational transitions as required.
  • Document post-deployment change requests, validate operational need, obtain updated pricing and service impacts, route approvals, and re-engage the Project Manager when scope, configuration, budget, vendor commitments, timelines, safety, or compliance are affected.
  • Escalate urgent, safety-related, compliance-related, or client-sensitive issues.
  • Recommend operational improvements, vendor corrective actions, or process changes based on recurring trends.
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