Operations Coordinator Data Center and Rapid Deployment Operations

Graebel Companies, Inc.
•$65,000 - $80,000

About The Position

The Operations Coordinator, Data Center & Rapid Deployment Operations manages the day-to-day operational support required after a project launches and employees, contractors, or guests are deployed into work or living environments. The coordinator is the primary point of contact for service requests, issue resolution, vendor follow-up, maintenance needs, reporting, communications, satisfaction tracking, and operational continuity. This role is suited to a highly responsive, service-oriented coordinator who can manage daily details, protect the guest and client experience, and help ensure deployed housing, workspaces, and support services remain safe, functional, clean, compliant, and aligned with agreed service expectations. The salary range is $65,000 to $80,000, based on factors including experience, skills, and qualifications.

Responsibilities

  • Coordinate day-to-day operations across deployed housing, workspaces, facilities, and support services after launch.
  • Receive, document, prioritize, and follow up on maintenance, housekeeping, access, amenity, transport, food service, connectivity, and other operational requests and issues.
  • Coordinate with vendors, property managers, facilities teams, maintenance providers, security, janitorial, laundry, transportation, food service, and other service partners to resolve issues within expected timelines.
  • Maintain issue logs, action trackers, escalation records, completion status, response-time data, and recurring-problem trends; prepare daily, weekly, or client-specific reports.
  • Monitor guest and client satisfaction through surveys, check-ins, case notes, incident trends, and direct feedback, and provide timely, professional communication.
  • Coordinate move-ins, move-outs, assignment changes, extensions, welcome materials, inspections, walkthroughs, and operational transitions as required.
  • Document post-deployment change requests, validate operational needs, obtain updated pricing and service impacts, route approvals, and re-engage the Project Manager when scope, configuration, budget, vendor commitments, timelines, safety, or compliance are affected.
  • Escalate urgent, safety-related, compliance-related, or client-sensitive issues and recommend operational improvements, vendor corrective actions, or process changes based on recurring trends.
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