Operations Coordinator
About The Position
The Pharmacy Operations Coordinator plays a critical role in managing a complex and high-volume pharmacy business environment, processing more than 12,000 inpatient dispenses daily. This position ensures accurate documentation, charge compliance, and correct drug configuration within Epic. It also addresses the increasing complexity of billing, reimbursement, and regulatory oversight for Home Care, Retail, and Specialty pharmacy services. The coordinator is essential for accurate charge capture, compliance with Medicaid, payer, and 340B requirements, and maintaining system integrity in Epic. This role guides the Revenue Cycle, validates coding, resolves denials, and oversees key operational tasks such as daily charge reviews, work queue management, error investigation, and 340B claim submissions. Additionally, the position involves working collaboratively with others, proactively adjusting one's style and efforts to complement those of others, developing positive working relationships, sharing knowledge, providing support for team members, and contributing to a positive and professional work environment. The coordinator may also serve as a liaison within the division or organization.
Requirements
- High school diploma or equivalent
- 3+ years of Pharmacy/Billing experience required
Nice To Haves
- Certified Pharmacy Technician, CPhT
Responsibilities
- Daily review of inpatient pharmacy charges to ensure documentation and charge compliance.
- Ownership of Epic pharmacy work queues and medication error baskets.
- Investigation and resolution of undocumented dispenses and billing discrepancies.
- Assist with 340B claim submission requirements.
- Guide the Revenue Cycle.
- Validate coding.
- Resolve denials.
- Work collaboratively/cooperatively with others to achieve goals.
- Proactively adjust one's style and/or efforts to complement those of others.
- Develop positive working relationships with peers/colleagues.
- Share knowledge and/or provide support for team members.
- Contribute to and promote a positive and professional work environment/atmosphere.
- May serve as a liaison within the division or organization.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
