Operations Coordinator, Dental

Sunbit•Los Angeles, CA
•$26 - $28•Hybrid

About The Position

Sunbit is seeking a self-motivated, outgoing Operations Coordinator to join its Dental Onboarding team. The coordinator will manage onboarding for dental practice locations across the United States, establish relationships with accounts, and prepare them for activation and a successful first 30 days to promote product usage. The role supports Account Managers with daily business operations, coordinates project tasks, monitors account operations and performance, and helps ensure service delivery, timelines, and company standards are met. The position is hybrid in Sunbit’s Westwood office in Los Angeles, with on-site work Monday through Thursday and remote work on Friday. The position reports to the Operations Manager.

Requirements

  • Experience leading and training accounts or clients.
  • Strong interpersonal skills and a proven ability to collaborate effectively across teams.
  • A driven, ambitious, self-starting approach.
  • Strong organization, attention to detail, and efficiency.
  • Proven experience developing business plans and analyzing data.
  • Proficiency in Google Suite and Salesforce.
  • Excellent verbal and written communication skills, including strong facilitation skills.

Nice To Haves

  • Sales experience.

Responsibilities

  • Conduct online pre-training sessions to prepare new accounts for launch.
  • Support Account Managers with the day-to-day coordination and management of business operations.
  • Build and maintain strong account relationships through regular communication to drive product usage and meet growth targets.
  • Monitor and manage business operations to ensure goals and expectations are consistently met.
  • Serve as the key liaison between accounts and Account Managers to ensure seamless service delivery.
  • Coordinate and manage project tasks to keep deliverables on track and within timelines.
  • Ensure operations comply with company standards and procedures.
  • Proactively identify operational issues and resolve them quickly and effectively.

Benefits

  • Quarterly bonus.
  • Company equity in the form of stock options.
  • Comprehensive health benefits, including medical, dental, vision, life insurance, an Employee Assistance Program, parental leave, and an HSA.
  • Pet insurance.
  • 401(k) with company match.
  • Paid time off.
  • Cell phone stipend.
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